Cloud contact centres allow you to save time and money on finding the people and technology required for a call centre. Instead, your contact centre is cloud-based, meaning that people from anywhere in the world can be answering your calls at any given time, without them having to be in your office. Instead of building up your own contact centre, you can focus on your core business.
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Telemarketing can be an extremely efficient way to increase sales, but it is a method that comes with a whole host of its own, specific challenges. Unlike with things like print ads, generally emails, and even text messages, timing is absolutely crucial. With other techniques, people can come to your content as and when they are looking for it: when they open a newspaper, switch on the TV or the radio, scroll through their Twitter feeds, or check their phones. But when you’re placing a phone call, you have to have some level of confidence that there will be somebody at the other end of the line with the ability, willingness, and time to answer the phone and have a conversation at that moment. Telemarketing also comes with its own laws, and businesses who choose to ignore or flout these regulations put themselves at risk of incurring fines of £500,000 from Ofcom and the Information Commissioner’s Office, telemarketing’s regulating bodies. Make sure you know the telemarketing rules, and avoid fines.
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Everybody in the working world is constantly walking a tight-rope, teetering between leaning too far into their personal life and getting entirely sucked in to your work. Nobody wants to neglect the people and things that they love, but we are also desperate not to sacrifice professional efficiency and performance – in part to even be able to support the people and things we love.
People have different ways of ensuring they are striking this balance in the best way possible. Some carve out particular days on which they shut down all work communication, others have rules about how many extra hours they’ll spend in the office each week, or have morning rituals with their friends or family before dedicating their day to work.
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Intel Corp has this month made an announcement revealing that it will be entering into a form of battle with AMD (Advanced Micro Devices) and other big companies which are capitalising on the demand for microchips which can be used for cloud computing.
Intel’s microprocessor is set to be called the Xeon Scalable Processor chip, and according to its creators, is set apart from its existing counterparts. Navel Rao, the VP of Intel’s artificial intelligence branch, has reportedly informed that it Intel’s microprocessor will provide users with more support for the ways that computing is expected to be implemented in the near relatively near future, including artificial intelligence and cars which do not require a driver.
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Screen sharing can be an extremely powerful tool for businesses as it provides the option of hosting online meetings with clients or business associates remotely.
This can not only save time for those involved but also significantly reduce travel costs, allowing companies to set up meetings at the push of a button with participants across the globe.
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Conference calls remain one of the most popular and most powerful communication tools available, and their place as a staple part of most businesses’ communications has been largely unchallenged. A big part of this is doubtless the ease of accessibility which they provide. You don’t need WiFi, you don’t need a camera or any other specialist technology, you don’t even need to be in any specific location – all you need is a telephone, be it landline or handheld. But what you do need is to avoid common conference call mistakes!
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Recently, we have all heard – with varying levels of excitement – about the possibility of remote working. This means the opportunity for people to carry out certain parts of their work, or a particular set of hours, or even all of their job, away from an office. That means people can work from home, from coffee shops, from hot desks, or even from across the globe.
How can that really be possible? Obviously, technological developments are a crucial factor. Thanks to instant messaging services, and the availability of genuinely free, reliable conference calls through providers like WHYPAY?.
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Conference call services are fundamental telecommunications tools in the realm of business. Whether your company be huge and multi-national or a smaller business, the use of conference calling to contact clients or business partners eliminates hassle and enables you to carry out business procedures without the trouble of having to meet face to face. Below are just a small sample of the benefits conference calls could bring to your business:
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Looking for a quick and easy way to set up a free conference call in the UK? You’ve come to the right place, and it won’t cost you a fortune!
The most trusted, reliable and accessible way to hold group telephone calls is to use a dedicated telephone conference call service and you can get started using your mobile in seconds!
Some mobile and landline phones already have a built-in conference call feature that’s free to use, but these can be clunky and often only allow a small number of callers to connect.
WHYPAY? is a hassle-free conference call service with a focus on ease-of-use and excellent call quality. The service is rated 5 stars on Trustpilot by thousands of savvy conference callers. Unlike many other conference call services WHYPAY? uses an 03 dial-in number, saving you a fortune in unnecessary call charges.
Here’s how our free conference call setup works…
If you don’t have your mobile to hand, you can also generate your free conference details on this website by creating a free WHYPAY? account.
Sign up now to receive your free dial-in details.
Absolutely! Once you’ve generated your conference details they’re ready and waiting for you to dial in. Your details won’t expire and there’s no need to pre-book your call with us.
At WHYPAY? we don’t charge you a penny to create your permanent, reusable conference details, and unlike many other conference call providers we don’t add charges to your phone bill either.
When you and your conference participants dial into your conference room, you each make a phone call to an 03 telephone number. Under official Ofcom regulations calls to 03 numbers cost no more than a national rate call to an 01 or 02 number and must count towards any inclusive minutes in the same way as 01 and 02 calls.
Because 03 numbers are included in UK mobile and landline minutes, the call itself is often completely free. Each caller should check whether they have inclusive minutes as part of their phone contract. Note that some networks begin charging the standard call rate after around 50 minutes. This can be avoided by simply hanging up and dialling back into the conference.
WHYPAY? earns a fraction of a penny per minute from BT for each call supported. Regular WHYPAY? users can also upgrade their free service to a paid subscription plan for advanced call features like custom branding and call recording.
Your conference details are permanent, so you can reuse them each time you need to hold a conference call. You can ask your participants to dial-in at the same time each day, week or month, using the same details. If you need to organise multiple conference calls at one time, or you have multiple colleagues who each require their own ‘conference room’, you can opt for one of our paid subscription plans.
You probably want to know more than just how to set up a teleconference. You want to have the most productive business meetings possible. And of course, you want your participants to feel comfortable throughout. We’re here to help. There’s so much guidance and advice on our blog if you want to learn about conference calling.
The most basic starting point after you’ve set up free conference calls is deciding where you’ll be when your teleconference happens. It might seem minor compared to the meaty content of the call, but your location can make or break the call. Of course, it also depends on the nature of the audio meeting. If it’s something relatively informal, you don’t need to worry so much. For example, if you’re catching up with far-flung family or having a weekly debrief with a handful of colleagues, something like our cafe/cake conference call tour might be suitable.
But conference calls have many uses, and each one has different needs. For some inspiration, you can look at our favourite free meeting locations.
Given you’re setting up a conference call, the crucial thing is what can be heard. Always aim to be in the quietest place possible. Think carefully about whether the silence will last, too. Is it contingent upon your toddler conforming to his or her napping schedule? Might your dog become suddenly ravenous? Does your neighbour have a penchant for midweek mowing?
Obviously, some noise is inevitable and there are factors beyond our control. But if you know you’re unlikely to get peace, move somewhere different. After all, that’s the beauty of being able to set up a free conference call from your mobile!
Create a FREE TeleconferenceTo make sure your participants are at ease, you should get clued up on conference call etiquette. Things that might seem obvious can be easily forgotten, especially when we aren’t face to face, and things that seem minor can make a world of difference. Here are some points on conference call etiquette to remember:
We all know how important prior preparation is. It’s no different with teleconferences. Planning the perfect conference call can take time and effort, but it will make things so much smoother and more efficient. With our guide, you’ll be able to put together a complete agenda for the conference call you set up. After this, make sure you mind your manners again and share! You’ve put in the hard work to make your agenda, so don’t let it go unseen. Circulate the document to all the participants, so they know what to expect and can themselves plan and prepare accordingly.
Equally important is actually using your plan. It should have laid out everything from topics to timings, and you should stick to these as closely as possible. You certainly don’t want to overrun, as this really is poor manners, and can mean people aren’t able to stay until the end of the call. It can also be really frustrating, or even anxiety-producing, to not follow the order as it was set out. While new information or unforeseen complications can mean that a change in agenda is necessary – and flexibility is a vital part of business – if you can follow your plan, your participants will thank you for it.
You might be a natural born leader, and you might be really used to heading up meetings. But conference calls require a specific skill-set. There are more features to think about, and the lack of body language and facial expressions. So learn to hear non-verbal communication, to maintain understanding and control of what’s happening during your meeting. Likewise, make sure you get to grips with different moderator controls that will be at your disposal.
Once people realise that conference calls really can be free, there can still be hesitation. What holds people back when considering whether to set up a free conference call? Well, people think if it’s free, it must be inferior. People are also reluctant to make changes. That old adage of ‘if it ain’t broke…’ can really hold people back from better things. In the world of telecommunications, it means things like not considering alternatives to obvious choices like PowWowNow.
WHYPAY? shows that free doesn’t need to mean worse. In fact, Trustpilot backs us up on this. if you look at our ratings and reviews, we outperform competitors who are charging for their services. With WHYPAY?, you get quality and reliability without having to part with a penny.
Why not set up a free conference call today? You’ll see just how much it could change your business, and even your life.
What do existing WHYPAY? users say about the service?
Photo by Jason Leung on Unsplash
A lot of people’s immediate reaction to being offered something for free is disbelieving skepticism. The assumption is that there must be a catch, a condition, a hidden cost. Sometimes, these sage cynics are right; a lot of conference call services claiming to be free do end up costing you money. Sometimes it’s in sign-up fees, sometimes they charge you for what they term ‘extras’, but which they know are almost always essentials, and sometimes it’s only free if you have a very small number of participants or a very small number of minutes. Wherever the charges are hidden, it’s causing a lot of confusion and mistrust in an industry which is trying desperately to clean up its image.
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