Business Tips and Advice

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How to prepare for a telephone interview

Summer is often a time for change and new beginnings. For some, it’s a sharper focus on fitness as the hot weather forces us to strip off and allows us to jog around the park without contracting a nasty cold. Often, it’s the time of year when we decide to shed a relationship we have outgrown. And with thousands of people finishing school, college, university and graduate schemes, there’s plenty of professional change happening, too. Even for those who’ve been employed for longer, you might be feeling ready to make a move to guarantee more (or less) sun for the rest of the year – or for countless other reasons.

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Gabi JamesHow to prepare for a telephone interview
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Have your cake and meeting

At WHYPAY? we are firm believers in balance. Taking a holistic approach over black-and-white thinking seems to lead to the best results, and a little bit of anything in moderation is good. That’s why we endorse a flexible work schedule which combines remote working with face to face meetings, fuelled with a few morale-boosting eats and treats. From tasty vegan lemon drizzle cake at Tibits to a hearty lunch at Pret a Manger, we don’t shy away from eating while we work. And with the savings you’d make from using WHYPAY? for genuinely free conference calling, you can afford that extra slice of cake and a refilled mug.

Is remote working the right choice?

Before diving into advice on how (and where) to work remotely, it’s worth taking a look over some background information to help you decide whether it’s right for you and your place of work.

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Gabi JamesHave your cake and meeting
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Does customer service really count?

In today’s fast-paced, rough and ready world, do we still care about how we treat one another? Do feelings have any place in the professional world, or should we be shifting our attentions and budgets away from customer services in favour of delivering quantifiable results?

It’s understandable that some companies might consider the latter the most logical approach. Wouldn’t people prefer to quickly receive the product or service than be treated courteously while they wait? Actually, no. And this is a mistake which can have seriously damaging results.

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Gabi JamesDoes customer service really count?
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How to be a good employer to remote staff

We’ve all heard the mythical stories about companies which have gone beyond strewing around a few bean bags to becoming ginormous, open-plan professional spaces with free food around the clock, puppy pens, gyms and beds for employees to nap in whenever they get sleepy. But of course, these things are not right, or even possible, for a lot of work places. So what is it that can make you a great employer in a slightly more conventional work place?

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Gabi JamesHow to be a good employer to remote staff
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Is working from home the future?

The rate of technological development in the previous few years feels head-spinningly unprecedented, and is expected to continue in leaps and bounds. While for a lot of us, the advent of driverless cars (here appropriately showcased using another significant area of development: Virtual Reality, with a 360 degree video) take us back to giddy childhood dreams, there are some much more immediate and practical benefits remoulding the way we live – and specifically, the way we work.

Is there any need to change?

You’ve probably been hearing for a while that in many industries, the way we work is changing. There are lots of different reasons for this, not least of all a growing concern with how over-work is impacting upon our physical and mental health and the importance of being able to balance our professional and personal lives. This seems to be a particularly tricky area for us dedicated Brits, who have been found to be putting in more hours at the office than any of our European counterparts.

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Gabi JamesIs working from home the future?
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When is it time to end a conference call?

We have all experienced meetings which drag on far too long. In fact, so much so that 73% of professionals have time to do other work in meetings according to Atlassian, a productivity software company.

So how is it possible to know when it’s time to call it a day and hang up a conference call? Below are just a few of the classic signs that your call has gone on far too long.

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Carmen JamesWhen is it time to end a conference call?
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Would you be better suited to working remotely?

Over four million people in the U.K. are estimated to work solely from home. This increase is due to the way we work evolving, meaning going into an office every day isn’t necessarily beneficial for every job role.

Though it may appear that it’s mainly the employees who are better off for working remotely, employers also benefit massively as they require less office space and can therefore cut costs of rent significantly. Advancing technology means it is extremely easy for workers to contact the office from wherever they may be, thus driving the rising number of people working from home.

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Carmen JamesWould you be better suited to working remotely?
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Why record conference calls?

There is nothing more frustrating in a conference than trying to furiously scribble down notes faster than the speaker delivers them. Equally as frustrating is trying to decipher someone else’s hieroglyphic-like scrawls post meeting. If you want to avoid having to resort to either of these then this post is for you.

A large number of us don’t fully understand the power of using call recording until it is too late. The instant we realise that our note taking skills are abysmal, vital information is missing or something which was said has been misheard entirely are times we wish we could go back and hear all the information again.

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Gabi JamesWhy record conference calls?
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How to avoid productivity-killer scenarios in meetings

Whether they are something we find enjoyable or not, meetings are an inevitable aspect of life in the business world. Thankfully, if meetings are run properly, we can come away from them feeling extremely positive and productive as they can help us collaborate as a team, save time and money and generate innovative ideas. Unfortunately however, not every business meeting accomplishes these outcomes.

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Carmen JamesHow to avoid productivity-killer scenarios in meetings
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Planning the perfect conference call

Conference calls are becoming a far more common occurrence for businesses today, with many executive members of staff taking part in at least one call a day. These calls can prove difficult for assistants to organise – participants are in different locations and people can accidentally dial a different number or forget the pin for the call. However arranging conference calls need not be a stressful experience, below are a few tips on how organisation can ensure the meeting runs smoothly.

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Carmen JamesPlanning the perfect conference call