Common Conference Call Mistakes to Avoid

Conference calls remain one of the most popular and most powerful communication tools available, and their place as a staple part of most businesses’ coherence and communication has been largely unchallenged. A big part of this is doubtless the ease of accessibility which they provide. You don’t need WiFi, you don’t need a camera or any other specialist technology, you don’t need to be in any specific location – all you need is a telephone, be it landline or handheld. Because of this, teleconferences have been firmly established outside of the traditional business setting, too. They have proven to be useful to teachers and tutors, sportspeople and their coaches, music […]

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Can Remote Working Really Work?

Recently, we have all heard – with varying levels of excitement – about the possibility of remote working. This means the opportunity for people to carry out certain parts of their work, or a particular set of hours, or even all of their job, away from an office. That means people can work from home, from coffee shops, from hot desks, or even from across the globe. How can that really be possible? Obviously, technological developments are a crucial factor. Thanks to instant messaging services, and the availability of genuinely free, reliable conference calls through providers like WHYPAY?. These tools allow workers to remain in contact as frequently and for […]

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Benefits to businesses through the use of conference calls

Conference call services are fundamental telecommunications tools in the realm of business. Whether your company be huge and multi-national or a smaller business, the use of conference calling to contact clients or business partners eliminates hassle and enables you to carry out business procedures without the trouble of having to meet face to face. Below are just a small sample of the benefits conference calls could bring to your business: 1) Cost-Effective An increasing number of conference call service providers are now offering very competitive monthly rates, and in the case of WHYPAY? genuinely free, permanent and instant telephone conference rooms included within your bundle minutes. Through the use of […]

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How to Set Up a Free Conference Call

By now, most people have heard of the wonders of free conference calling. Many questions have been rattling around, like how a conference call can really be free, how to find the ones that are free, whether a company can make money from offering free conference calls, who free conference calls are useful to (answer: everyone. Students, teachers, prayer groups, bands, sportspeople, and many more have all found great, innovative, and helpful ways to make the most of these services), and why anybody would pay for a conference call if you can actually get them for free. These are all valid questions, generally with straightforward answers, and you should certainly be informed […]

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How Secure is Free Conference Calling?

Very often, people hear the word ‘free’ and become immediately wary. There is, of course, the knee-jerk reaction that there’s no such thing as a free lunch. In this increasingly cynical, avaricious, money-centric world filled with false promises and loopholes, it’s an understandable reaction. Still, having even given WHPAY?’s website or blog a cursory glance, you would, by now, know that although we can make no promises about lunch, there is such a thing as a genuinely free conference call.   The second misgiving can be a little more pervasive and enduring, though. This is a question of the quality of service that you can expect, when you aren’t actually […]

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IVR tips – The good, the bad and the ugly

Interactive voice response (IVR) is a great tool with a bad rep. Despite its potential convenience and ease of use for companies and customers alike, setting up IVR is a task so rarely executed well, that it has become hated and dreaded by many. So what can you do to make your IVR system stand out from the hordes of ineffectual, repetitive, and confusing keypad-conversations that happen every day? Planning As with anything that you want done well, preparation is absolutely crucial. There are lots of steps you can take even before coming near starting to record your messages, which can help ensure your IVR system will be a success. […]

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Free internal communication tool: Get talking with Slack

At WHYPAY? we believe that effective business tools shouldn’t cost the Earth, which is why we set out to make the best free conferencing service out there. This got us thinking: if you can get conference calls for no cost, what other great services can you get for free? That is why we have scoured the web to find the best free services to help your business and to bring them to you weekly. In this edition business communication is in the spotlight with the hugely successful conversation tool, Slack. The importance of talking Communication is one of the most important aspects of creating a business and making it a […]

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Are people bored of tech?

A survey conducted by Accenture has yielded some pretty concerning results for the wellbeing of the technology industry. 28,000 consumers in 28 different countries were asked about their intentions and expectations regarding technology in the coming year, and the general impression seems to be one of disappointment, disillusion, and a lack of enthusiasm. Less than half of all the respondents reported any intention to purchase a smartphone in the next year, dropping from 54% last year to 48% this year. Accenture has been conducting this survey for almost a decade, and this marks the very first time that any drop in the number of people intending to buy a smartphone […]

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Free online chat tools with LivePerson

At WHYPAY? we believe that effective business tools shouldn’t cost the Earth, which is why we set out to make the best free conferencing service out there. This got us thinking: if you can get conference calls for no cost, what other great services can you get for free? That’s why we’ve scoured the web to find the best free services to help your business and to bring them to you weekly. This week we look at how you could add another string to your customer service bow with online chat tool LivePerson. Why use live chat? More than ever, companies are finding that they cannot limit themselves to a […]

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Free social media management: Look after your customers with Hootsuite

Social Media can be one of the best tools for spreading knowledge of your brand. A single post that goes viral could suddenly mean your company name is on the lips of millions of potential customers. However, a poorly managed channel can be a thorn in your virtual side. The benefits of social media Having a social media presence grants your company a number of benefits that may not be evident straight away. These include; Audience reach – By growing our audience, social media gives you the potential to reach a vast amount of people for potentially minimal expense. With users generally in the hundreds of millions, no other channel […]

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