Conference Call Tips

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How to encourage conference call participation

With telecommuting become part and parcel of daily life, the need to encourage conference call participation is on all our radars. Whether you are a developer, manager, director or client, you will probably understand the challenges that conference call participation can pose. Meeting dynamics often solidify rather quickly, as extraverted participants take centre stage and readily express their opinions. Bolder characters may be excellent for producing new ideas. Unfortunately, though, it can cause participants who are more reserved to fade into the background. If you want to enhance your team’s productivity and unity, implementing some of the following solutions can work wonders. After all, we all want to learn how to have more effective conference calls.

Both the call’s leader and its participants can make a huge difference in encouraging conference call participation. Read on to discover some tips and tactics to improve your team’s conference call participation.

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AdminHow to encourage conference call participation
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How do you make a conference call more fun?

It’s Tuesday afternoon and you’re already four conference calls into the week. Of course, conference calls are important for so many businesses. But making conference calls more fun should be a bigger priority. Otherwise, they can become tedious and repetitive, and morale and productivity will drop.

Whether you’re working from home and need to catch up with colleagues, or you’re calling clients, these tips will help to make your next conference call more fun.

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AdminHow do you make a conference call more fun?
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How to improve unspoken communication on a conference call

Verbal signals are an important part of all communication. But conference call communication depends on verbal and non-verbal signalling. In the age of teleconferencing (and seemingly its glory year!), they’re vital signs into how successful an interaction is. You may be pitching to a prospective client, it may be your weekly team catch up, or you may be a director presenting to an entire department. No matter the purpose of the call, if you are trying to deliver an engaging conference call, getting clued up on non-verbal and verbal signals is crucial. They can indicate that somebody is losing interest. Picking up on these feelings gives you the chance to try and improve things.

Read through our guide about some of the ways to improve communication on a conference call, by reading signals that call participants aren’t invested. We’ll also advise on what to do to turn things around.

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AdminHow to improve unspoken communication on a conference call
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10 ways to be more effective on conference calls

Since last year, people are increasingly keen to learn how to hold effective conference calls. For those who lead team meetings, reflection is commonplace when it comes to making sure the valuable time spent together is as productive as possible. You might try different meeting structures or various frequencies of conference calls – you may even ask yourself ‘are conference calls effective at all?’. Balancing productivity with team engagement is the real challenge for meeting leaders. To find out how to achieve effective conference calls, read on to discover our top ten tips.

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Admin10 ways to be more effective on conference calls
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The importance of audio quality on your conference call

Maximising the quality of your conference call is a top priority for many. After all, the importance of audio conferencing cannot be understated. Being one of the most popular means of business communication, teleconferencing and high quality conference calls ensure that a business meeting is more productive at virtually no loss to the company. It’s a solution to previous practices that have now proven unsustainable. For example, the prohibitive travel costs of a business meeting meant that a chunk of your company’s money was spent on logistics alone.

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AdminThe importance of audio quality on your conference call
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The ultimate guide to effective note-taking on a conference call

Conference calls are an excellent way to work and collaborate with others remotely, whether you are two businesses collaborating on opposite sides of the world or one fully remote team looking to stay connected. There’s no doubt conference calls are a must-have tool for many businesses today, but the key to any great conference call is effective note-taking.

Learn how to take notes during a phone call (or a video conference) with our guide.

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AdminThe ultimate guide to effective note-taking on a conference call
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What’s the best time for a conference call?

No doubt you’ve frequently wondered about the best time for a conference call. It isn’t exactly clear-cut. While some of us are more productive in the mornings, there are others who, fuelled by the lunchtime break, get to the bottom of their to-do lists in the afternoon. Whichever group you belong to, scheduling in conference calls is the perfect way for you to find a balance for your team and enable communication and collaboration. But to find the best time for your conference calls, you’ll want to read on.

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AdminWhat’s the best time for a conference call?
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Conference call interview tips for success

Preparing for a conference call interview is an increasingly important skill. Of course, this is truer than ever in the post-coronavirus job market. And with so many people now seeking work, many of us are looking for guidance and the best ways to stand out and make a good impression during telephone job interviews.

But even before the pandemic, many employers have come around to the idea of holding telephone interviews. There are so many benefits, from saving them time to cutting back on our cumulative carbon footprint. It can also make the whole ordeal less stressful for everybody, from the person being interviewed to the interviewer. Particularly for the first round, the conference call interview is becoming a really popular practice. Even many recruitment agencies themselves are turning to conference calls for job interviews.

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AdminConference call interview tips for success
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Dual-tone Multi-Frequency (DTMF) – Explanation and common issues

The use of DTMF is prevalent across telephone networks for things such as selecting Interactive Voice Response (IVR) customer service menu choices, entering digits to check your bank account balance or paying a bill, and for accessing conference services like WHYPAY?.

So what is DTMF?

As its name suggests, it is a combination of high and low frequency tones that when selected via a digit on your telephone keypad, transmits the identity of that digit as a pair of frequencies.

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AdminDual-tone Multi-Frequency (DTMF) – Explanation and common issues