Conference Call Tips

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Running an Open Day? Call.Group conferencing could increase your reach exponentially

Open days or open houses can be an extremely effective way of casting some light onto your institution, business, school, university, gallery, or even a literal house you might be trying to sell. But the very premise of an open day – opening your doors to the public – immediately casts a rather narrow perimeter around your possible target audience. It seems to limit the people who could step through your open door to those in the close vicinity, or able to travel to you.

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Gabi JamesRunning an Open Day? Call.Group conferencing could increase your reach exponentially
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When is it time to end a conference call?

We have all experienced meetings which drag on far too long. In fact, so much so that 73% of professionals have time to do other work in meetings according to Atlassian, a productivity software company.

So how is it possible to know when it’s time to call it a day and hang up a conference call? Below are just a few of the classic signs that your call has gone on far too long.

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Carmen JamesWhen is it time to end a conference call?
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Why record conference calls?

There is nothing more frustrating in a conference than trying to furiously scribble down notes faster than the speaker delivers them. Equally as frustrating is trying to decipher someone else’s hieroglyphic-like scrawls post meeting. If you want to avoid having to resort to either of these then this post is for you.

A large number of us don’t fully understand the power of using call recording until it is too late. The instant we realise that our note taking skills are abysmal, vital information is missing or something which was said has been misheard entirely are times we wish we could go back and hear all the information again.

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Gabi JamesWhy record conference calls?
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How to avoid productivity-killer scenarios in meetings

Whether they are something we find enjoyable or not, meetings are an inevitable aspect of life in the business world. Thankfully, if meetings are run properly, we can come away from them feeling extremely positive and productive as they can help us collaborate as a team, save time and money and generate innovative ideas. Unfortunately however, not every business meeting accomplishes these outcomes.

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Carmen JamesHow to avoid productivity-killer scenarios in meetings
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Planning the perfect conference call

Conference calls are becoming a far more common occurrence for businesses today, with many executive members of staff taking part in at least one call a day. These calls can prove difficult for assistants to organise – participants are in different locations and people can accidentally dial a different number or forget the pin for the call. However arranging conference calls need not be a stressful experience, below are a few tips on how organisation can ensure the meeting runs smoothly.

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Carmen JamesPlanning the perfect conference call
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What’s the best time for marketing calls?

Telemarketing can be an extremely efficient way to increase sales, but it is a method that comes with a whole host of its own, specific challenges. Unlike with things like print ads, generally emails, and even text messages, timing is absolutely crucial. With other techniques, people can come to your content as and when they are looking for it: when they open a newspaper, switch on the TV or the radio, scroll through their Twitter feeds, or check their phones. But when you’re placing a phone call, you have to have some level of confidence that there will be somebody at the other end of the line with the ability, willingness, and time to answer the phone and have a conversation at that moment. Telemarketing also comes with its own laws, and businesses who choose to ignore or flout these regulations put themselves at risk of incurring fines of £500,000 from Ofcom and the Information Commissioner’s Office, telemarketing’s regulating bodies. Make sure you know the telemarketing rules, and avoid fines.

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Gabi JamesWhat’s the best time for marketing calls?
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Conference call drinking game

OK, first of all let’s be very clear – we are in no way advocating getting intoxicated during office hours. That is a bad, bad idea.

However, staying hydrated (or caffeinated…) can help to keep you alert and productive through what can be, and feel like, extremely long days at work. So when we say ‘drinking game’, we mean small sips of non-alcoholic beverages, with a strong recommendation of opting for water or a nice green tea/smoothie…

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Gabi JamesConference call drinking game
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How screen sharing could improve your conference calls

Screen sharing can be an extremely powerful tool for businesses as it provides the option of hosting online meetings with clients or business associates remotely.

This can not only save time for those involved but also significantly reduce travel costs, allowing companies to set up meetings at the push of a button with participants across the globe.

 

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Carmen JamesHow screen sharing could improve your conference calls
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Conference calls for travellers

As summer reaches the northern hemisphere, the numbers of people jetting off are steadily increasing. While we have had uncharacteristically warm weather recently in Britain as the thermometer reached its highest point in forty years, many of us seek even sunnier pastures, or simply want the excitement of travelling somewhere new.

But though being in a brand new place can be truly exhilarating, it doesn’t come without some challenges. For many, it is the distance itself, the very thing a traveller is seeking, which can be difficult.

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Gabi JamesConference calls for travellers
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Common conference call mistakes to avoid

Conference calls remain one of the most popular and most powerful communication tools available, and their place as a staple part of most businesses’ coherence and communication has been largely unchallenged. A big part of this is doubtless the ease of accessibility which they provide. You don’t need WiFi, you don’t need a camera or any other specialist technology, you don’t need to be in any specific location – all you need is a telephone, be it landline or handheld.

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Gabi JamesCommon conference call mistakes to avoid