Conference Call Tips Archives

How to moderate a conference call – an easy guide

Gabi 16th August 2019

Given the universally acknowledged usefulness of conference calls for businesses, you probably participate in one on an almost daily basis. In fact, it seems nearly half of all workplace meetings happen via teleconference, according to a Voxbone study. But, as we all know to be true at social events, attending and hosting are often very different experiences. If it’s your first time running the show, it’s natural that you might be unsure about how to moderate a conference call. Luckily, there’s help at hand. Arm yourself with both brilliant tips for planning conference calls and powerful moderation tools, and your participants will be coming to you for advice on how to moderate a conference call.

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Conference call etiquette: the ultimate guide

Gabi 28th July 2019

In today’s world, conference call etiquette is a vital part of your professional toolbelt. In fact, because of the many uses of group phone calls, knowing the expectations for hosts and participants is becoming a basic inter-personal skill. At the same time, though, planning a conference call requires you to consider some factors that don’t come into play in a business meeting.

And maybe the practice isn’t all that familiar to you. There are certain industries where adoption of new technology has been slower. Look at the charitable sector, for example. Despite how much charities can gain by embracing technology, and how useful conference calls are for non-profits, it’s a field notorious for struggling to keep abreast of developments.

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Conference calls a waste of time? Not with these simple tips…

Gabi 16th May 2019

Most people admit teleconferencing is a hugely valuable tool. Conference calls have great benefits for businesses, but they’ve also been put to all sorts of amazing uses outside the business world. Having such ubiquity and popularity, how could anyone consider conference calls a waste of time? Group phone calls have many potential applications for anyone who likes to speak to more than one person at a time. NHS conference calls have saved our health service millions, allowing the money to be better spent on treating illnesses. Teleconferencing’s beneficent potential has also shown itself in conference calls for charities and non-profits, and groups like BIBBA have used audio meetings in their mission to save the bees – and the world.

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Easily schedule conference calls in your calendar software: A quick guide

Gabi 26th March 2019

Conference calls have so many uses that you’re probably taking part in one nearly every day. In fact, you probably have several different teleconferences on the go for different people and purposes. But with WHYPAY?, keeping on top of your teleconferencing commitments is simple and easy. You can easily schedule conference calls in your calendar, and guarantee you’re available and ready whenever a virtual meeting comes up.

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Running an Open Day? Call.Group conferencing could increase your reach exponentially

Gabi 22nd February 2018

Open days or open houses can be an extremely effective way of casting some light onto your institution, business, school, university, gallery, or even a literal house you might be trying to sell. But the very premise of an open day – opening your doors to the public – immediately casts a rather narrow perimeter around your possible target audience. It seems to limit the people who could step through your open door to those in the close vicinity, or able to travel to you.

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When is it time to end a conference call?

Gabi 4th February 2018

We have all experienced meetings which drag on far too long. In fact, so much so that 73% of professionals have time to do other work in meetings according to Atlassian, a productivity software company.

So how is it possible to know when it’s time to call it a day and hang up a conference call? Below are just a few of the classic signs that your call has gone on far too long.

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Why record conference calls?

Gabi 27th November 2017

There is nothing more frustrating in a conference than trying to furiously scribble down notes faster than the speaker delivers them. Equally as frustrating is trying to decipher someone else’s hieroglyphic-like scrawls post meeting. If you want to avoid having to resort to either of these then this post is for you.

A large number of us don’t fully understand the power of using call recording until it is too late. The instant we realise that our note taking skills are abysmal, vital information is missing or something which was said has been misheard entirely are times we wish we could go back and hear all the information again.

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How to avoid productivity-killer scenarios in meetings

Gabi 27th November 2017

Whether they are something we find enjoyable or not, meetings are an inevitable aspect of life in the business world. Thankfully, if meetings are run properly, we can come away from them feeling extremely positive and productive as they can help us collaborate as a team, save time and money and generate innovative ideas. Unfortunately however, not every business meeting accomplishes these outcomes.

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Planning the perfect conference call

Gabi 2nd November 2017

Conference calls are becoming a far more common occurrence for businesses today, with many executive members of staff taking part in at least one call a day. These calls can prove difficult for assistants to organise – participants are in different locations and people can accidentally dial a different number or forget the pin for the call. However arranging conference calls need not be a stressful experience, below are a few tips on how organisation can ensure the meeting runs smoothly.

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What’s the best time for marketing calls?

Gabi 1st November 2017

Telemarketing can be an extremely efficient way to increase sales, but it is a method that comes with a whole host of its own, specific challenges. Unlike with things like print ads, generally emails, and even text messages, timing is absolutely crucial. With other techniques, people can come to your content as and when they are looking for it: when they open a newspaper, switch on the TV or the radio, scroll through their Twitter feeds, or check their phones. But when you’re placing a phone call, you have to have some level of confidence that there will be somebody at the other end of the line with the ability, willingness, and time to answer the phone and have a conversation at that moment. Telemarketing also comes with its own laws, and businesses who choose to ignore or flout these regulations put themselves at risk of incurring fines of £500,000 from Ofcom and the Information Commissioner’s Office, telemarketing’s regulating bodies. Make sure you know the telemarketing rules, and avoid fines.

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