WHYPAY? Features

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NHS conference callers have saved £1.7m with WHYPAY?

It seems like every other week we’re reading another news story about how much funding the NHS is or isn’t receiving, how it’s spending the money it has, how it plans to spend the money it might be given… And of course, the more funding the NHS has to put towards treating patients and improving facilities, the better. That’s why we’re thrilled to be helping to reduce spending on NHS conference calls, so that there’s more to go around for the big stuff.

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Gabi JamesNHS conference callers have saved £1.7m with WHYPAY?
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Why you should have a free WHYPAY? account

You might have noticed that our quick conference facility has changed and we now request that you create a free WHYPAY? account if you want to add new conference rooms. We are running a two week trial to understand the impact of asking users to create accounts on the use of advanced features such as call recording, call scheduling and participant announcements – all of which are completely FREE!

We can assure you the sign-up process is pain-free and extremely quick and easy. Simply click the link in the email we send with your conference room details, set your password and voila! You are the proud owner of a free WHYPAY? teleconferencing account.

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Carmen JamesWhy you should have a free WHYPAY? account
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Showing our working: How we calculate how much you save on conference calls

Here at WHYPAY? we calculate how much money our users are saving in call charges by comparing the cost of calling our 03 number (usually £0.00) to the costs of calling 7 alternative conference providers in the UK.

We love transparency at WHYPAY? (it’s one of the reasons we’ve partnered with The Wonderful Organisation), and we wanted to clearly show our working when it comes to our estimated savings.

To calculate how much WHYPAY? users save, we take information from the UK’s most popular landline and mobile providers. What we do is work out the average per minute rate for calling an 084/087 number (provided by 7 alternative conference calling services listed below) and multiply it by the number of minutes our conference callers use each month.

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Elliot GreenShowing our working: How we calculate how much you save on conference calls
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NAMDET: A case study

The National Association of Medical Device Training, or NAMDET, is an organisation which carries out the invaluable work of ensuring that healthcare professionals are fully trained to use all kinds of specialist equipment in their work to look after people’s health. In this capacity, the organisation is crucial to ensuring the safety and care of patients across the country and spanning different medical fields. Because of the sheer spread of their reach, the large and varied membership (from medical engineers to risk and governance managers and nursing staff to operating department practitioners), as well as the instructive nature of their work, there’s no doubt that to the people at NAMDET, good communication is key.

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Gabi JamesNAMDET: A case study
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How teleconferencing helped spread Christmas cheer

The festive period has drawn to a close, meaning many of us are returning to work, healthy-eating, money-saving and generally re-introducing the moderations and self-control which allows us to function as adults.

For a lot of people, the break was a very welcome one and brought with it much-needed respite from meetings, deadlines and the sometimes dreaded conference call. With all the mistakes which people continue to frequently make when teleconferencing, it’s not a wonder that some of us can hardly help but roll our eyes when we hear of one being scheduled.

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Gabi JamesHow teleconferencing helped spread Christmas cheer
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Teleconferencing and… medicine?

There is a very high chance that conference calling has become a part of your everyday professional life. This isn’t some sort of sweeping generalisation or narrow-minded view in which everybody works in a 9 to 5 office job.

In fact, teleconferencing has thrived across almost innumerable fields, proving itself useful to tutors and teachers – it was even the starting point of the phenomenon of Dr. Tyler DeWitt’s YouTube channel and the educational revolution to which it is contributing.

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Gabi JamesTeleconferencing and… medicine?
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Would you be better suited to working remotely?

Over four million people in the U.K. are estimated to work solely from home. This increase is due to the way we work evolving, meaning going into an office every day isn’t necessarily beneficial for every job role.

Though it may appear that it’s mainly the employees who are better off for working remotely, employers also benefit massively as they require less office space and can therefore cut costs of rent significantly. Advancing technology means it is extremely easy for workers to contact the office from wherever they may be, thus driving the rising number of people working from home.

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Carmen JamesWould you be better suited to working remotely?
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Why record conference calls?

There is nothing more frustrating in a conference than trying to furiously scribble down notes faster than the speaker delivers them. Equally as frustrating is trying to decipher someone else’s hieroglyphic-like scrawls post meeting. If you want to avoid having to resort to either of these then this post is for you.

A large number of us don’t fully understand the power of using call recording until it is too late. The instant we realise that our note taking skills are abysmal, vital information is missing or something which was said has been misheard entirely are times we wish we could go back and hear all the information again.

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Gabi JamesWhy record conference calls?
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Why do some people think they can’t work remotely?

These days, it is easier than ever to get work done far from an uncomfortable office chair, labelled stapler or communal kitchen. Thanks to new technologies like Virtual Reality, as well as less recent developments like the humble telephone, we can stay in touch and on the ball pretty much around the clock, from anywhere in the world.

And yet, a lot of people continue to face the daily slog into work every single weekday morning. In fact, according to the Office of National Statistics, the amount of people who commute into an office every day comprises a huge majority of the country’s professionals, with the figure coming in at around 86%.

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Gabi JamesWhy do some people think they can’t work remotely?
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Cloud contact centres

Cloud contact centres allow you to save time and money on finding the people and technology required for a call centre. Instead, your contact centre is cloud-based, meaning that people from anywhere in the world can be answering your calls at any given time, without them having to be in your office. Instead of building up your own contact centre, you can focus on your core business.

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Carmen JamesCloud contact centres