The use of DTMF is prevalent across telephone networks for things such as selecting Interactive Voice Response (IVR) customer service menu choices, entering digits to check your bank account balance or paying a bill, and for accessing conference services like WHYPAY?.
So what is DTMF?
As its name suggests, it is a combination of high and low frequency tones that when selected via a digit on your telephone keypad, transmits the identity of that digit as a pair of frequencies.
Here at WHYPAY? we calculate how much money our users are saving on conference calls by comparing the cost of calling our 03 number (usually FREE) with the costs of calling 7 other popular conference providers in the UK.
Why should you consider an 03 phone number for business? Running a business means you’re already making a lot of decisions a lot of the time. And each decisions requires you to weigh up different factors. You’re balancing costs, time, demands on your employees, maintaining your brand, and – probably most importantly – customer experience and satisfaction. One key part of providing all-important excellent customer service is ensuring your company is reachable. These days, that’s easily achievable.
Personalisation is the word of the moment. In all things, we are leaning into individualism. People are increasingly comfortable with, even encouraged to embrace, the things that make them unique. And in turn, they want the things they have to be unique. Likewise, as markets become saturated and competitive, protecting and promoting your company’s brand is imperative. One step in making a fabulous first impression and ensuring your brand isn’t diluted is to use branded conference calls.
Do first impressions matter?
It might be somewhat of a tired truism to say that you don’t get a second chance at a first impression. But that doesn’t make it any less vital – particularly for businesses. The fact is, first impressions are made in a matter of seconds, but they can have a seriously long-lasting impact. In fact, a Harvard study found that fleeting and silent first impressions moulded people’s permanent feelings.
The past couple of decades have seen more inventions than any age. Speed of development is constantly accelerating, as innovations and ideas build on each other. But this also means we abandon more technology more quickly. As the newest thing is unveiled, it often replaces what came before. Devices and techniques fall to the wayside. With the plethora of communication technology available, will voice calls become obsolete?
Is there cause for concern that voice calls will become obsolete?
Communications technology and fashion – more connected than you think
You might have noticed that our quick conference facility has changed and we now request that you create a free WHYPAY? account if you want to add new conference rooms. We are running a two week trial to understand the impact of asking users to create accounts on the use of advanced features such as call recording, call scheduling and participant announcements – all of which are completely FREE!
We can assure you the sign-up process is pain-free and extremely quick and easy. Simply click the link in the email we send with your conference room details, set your password and voila! You are the proud owner of a free WHYPAY? teleconferencing account.
The National Association of Medical Device Training, or NAMDET, is an organisation which carries out the invaluable work of ensuring that healthcare professionals are fully trained to use all kinds of specialist equipment in their work to look after people’s health. In this capacity, the organisation is crucial to ensuring the safety and care of patients across the country and spanning different medical fields. Because of the sheer spread of their reach, the large and varied membership (from medical engineers to risk and governance managers and nursing staff to operating department practitioners), as well as the instructive nature of their work, there’s no doubt that to the people at NAMDET, good communication is key.
The festive period has drawn to a close, meaning many of us are returning to work, healthy-eating, money-saving and generally re-introducing the moderations and self-control which allows us to function as adults.