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Latest news and views from WHYPAY?

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How to prepare for a telephone interview

Summer is often a time for change and new beginnings. For some, it’s a sharper focus on fitness as the hot weather forces us to strip off and allows us to jog around the park without contracting a nasty cold. Often, it’s the time of year when we decide to shed a relationship we have outgrown. And with thousands of people finishing school, college, university and graduate schemes, there’s plenty of professional change happening, too. Even for those who’ve been employed for longer, you might be feeling ready to make a move to guarantee more (or less) sun for the rest of the year – or for countless other reasons.

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Gabi JamesHow to prepare for a telephone interview
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Showing our working: How we calculate how much you save on conference calls

Here at WHYPAY? we calculate how much money our users are saving in call charges by comparing the cost of calling our 03 number (usually £0.00) to the costs of calling 7 alternative conference providers in the UK.

We love transparency at WHYPAY? (it’s one of the reasons we’ve partnered with The Wonderful Organisation), and we wanted to clearly show our working when it comes to our estimated savings.

To calculate how much WHYPAY? users save, we take information from the UK’s most popular landline and mobile providers. What we do is work out the average per minute rate for calling an 084/087 number (provided by 7 alternative conference calling services listed below) and multiply it by the number of minutes our conference callers use each month.

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Elliot GreenShowing our working: How we calculate how much you save on conference calls
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Have your cake and meeting

At WHYPAY? we are firm believers in balance. Taking a holistic approach over black-and-white thinking seems to lead to the best results, and a little bit of anything in moderation is good. That’s why we endorse a flexible work schedule which combines remote working with face to face meetings, fuelled with a few morale-boosting eats and treats. From tasty vegan lemon drizzle cake at Tibits to a hearty lunch at Pret a Manger, we don’t shy away from eating while we work. And with the savings you’d make from using WHYPAY? for genuinely free conference calling, you can afford that extra slice of cake and a refilled mug.

Is remote working the right choice?

Before diving into advice on how (and where) to work remotely, it’s worth taking a look over some background information to help you decide whether it’s right for you and your place of work.

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Gabi JamesHave your cake and meeting
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London Calling

If one hackneyed (sorry) punk rock reference wasn’t enough, this week we’re Going Underground. WHYPAY? is making a name for itself in the Old Smoke, helping all you notoriously busy Londoners to save some Mony Mony.

If you happen to be amongst the 1.37 billion people who are estimated to use the London underground, don’t ride the Train in Vain, keep your eyes peeled for our big red posters posing the same question upon which WHYPAY? was founded: why pay for telephone conference calls? When we offer the very same thing without asking you to spend a penny, there really is no sense in forking over your hard-earned money to ours competitors. It’s time to say Bye Bye Bad Man (and woman) and let them know you Won’t Get Fooled Again.

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Gabi JamesLondon Calling
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The best free conference call services – for UK participants

Do free conference calls mean scrimping with tin cans and pieces of string? Or are there high quality, reliable options (that are genuinely free to use)?

Truly free conference calls

Over the last few years many conference calling services in the UK have marketed themselves as ‘free’ – offering a simple call-in service where no payment details are taken from the conference organiser, and participants only pay for the cost of their phone call.

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Elliot GreenThe best free conference call services – for UK participants
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Buzzing about WHYPAY? – BIBBA: A case study

BIBBA is the Bee Improvement and Bee Breeders’ Association first founded over half a century ago in 1964, under the title of the Village Bee Breeders’ Association. Few remain among us who are unaware of bees’ importance to the environment, and more specifically, have not heard of the planets’ imperative need to protect its bees. It’s therefore pretty clear that BIBBA’s work is crucial, and anything that can help its members to work and communicate cohesively is really valuable not just for BIBBA, not just for bees, but for the well-being of the world – if we do say so ourselves. After looking at how NAMDET put WHYPAY? to such great use, we talked to Nick Mawby of BIBBA to hear how teleconferencing helped them.

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Gabi JamesBuzzing about WHYPAY? – BIBBA: A case study
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5G networks on their way – but what can we expect?

The country’s leading mobile providers just bid in an auction to secure bandwidth in what will be part of the UK’s new 5G mobile network. But how will the souped-up network be different from the 3G/4G connections we’re all used to relying on? Will we even notice it?

Since late March, Ofcom have been auctioning off new bandwidths to key players in the industry, with Vodaphone, O2, EE, and Three all spending a total of £1.4 billion in order to stay ahead of the game and eventually provide customers with next-generation mobile internet services.

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Elliot Green5G networks on their way – but what can we expect?
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Does customer service really count?

In today’s fast-paced, rough and ready world, do we still care about how we treat one another? Do feelings have any place in the professional world, or should we be shifting our attentions and budgets away from customer services in favour of delivering quantifiable results?

It’s understandable that some companies might consider the latter the most logical approach. Wouldn’t people prefer to quickly receive the product or service than be treated courteously while they wait? Actually, no. And this is a mistake which can have seriously damaging results.

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Gabi JamesDoes customer service really count?
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How to be a good employer to remote staff

We’ve all heard the mythical stories about companies which have gone beyond strewing around a few bean bags to becoming ginormous, open-plan professional spaces with free food around the clock, puppy pens, gyms and beds for employees to nap in whenever they get sleepy. But of course, these things are not right, or even possible, for a lot of work places. So what is it that can make you a great employer in a slightly more conventional work place?

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Gabi JamesHow to be a good employer to remote staff
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NAMDET: A case study

The National Association of Medical Device Training, or NAMDET, is an organisation which carries out the invaluable work of ensuring that healthcare professionals are fully trained to use all kinds of specialist equipment in their work to look after people’s health. In this capacity, the organisation is crucial to ensuring the safety and care of patients across the country and spanning different medical fields. Because of the sheer spread of their reach, the large and varied membership (from medical engineers to risk and governance managers and nursing staff to operating department practitioners), as well as the instructive nature of their work, there’s no doubt that to the people at NAMDET, good communication is key.

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Gabi JamesNAMDET: A case study