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Latest news and views from WHYPAY?

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Have your cake and meeting

At WHYPAY? we are firm believers in balance. Taking a holistic approach over black-and-white thinking seems to lead to the best results, and a little bit of anything in moderation is good. That’s why we endorse a flexible work schedule which combines remote working with face to face meetings, fuelled with a few morale-boosting eats and treats. From tasty vegan lemon drizzle cake at Tibits to a hearty lunch at Pret a Manger, we don’t shy away from eating while we work. And with the savings you’d make from using WHYPAY? for genuinely free conference calling, you can afford that extra slice of cake and a refilled mug.

Is remote working the right choice?

Before diving into advice on how (and where) to work remotely, it’s worth taking a look over some background information to help you decide whether it’s right for you and your place of work.

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Gabi JamesHave your cake and meeting
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London Calling

If one hackneyed (sorry) punk rock reference wasn’t enough, this week we’re Going Underground. WHYPAY? is making a name for itself in the Old Smoke, helping all you notoriously busy Londoners to save some Mony Mony.

If you happen to be amongst the 1.37 billion people who are estimated to use the London underground, don’t ride the Train in Vain, keep your eyes peeled for our big red posters posing the same question upon which WHYPAY? was founded: why pay for telephone conference calls? When we offer the very same thing without asking you to spend a penny, there really is no sense in forking over your hard-earned money to ours competitors. It’s time to say Bye Bye Bad Man (and woman) and let them know you Won’t Get Fooled Again.

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Gabi JamesLondon Calling
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The best free conference call services – for UK participants

Do free conference calls mean scrimping with tin cans and pieces of string? Or are there high quality, reliable options (that are genuinely free to use)? This post examines the best free conference call services for UK participants.

Truly free conference calls

Over the last few years many conference calling services in the UK have marketed themselves as ‘free’ – offering a simple call-in service where no payment details are taken from the conference organiser, and participants only pay for the cost of their phone call.

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Elliot GreenThe best free conference call services – for UK participants
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Buzzing about WHYPAY? – BIBBA: A case study

BIBBA is the Bee Improvement and Bee Breeders’ Association first founded over half a century ago in 1964, under the title of the Village Bee Breeders’ Association. Few remain among us who are unaware of bees’ importance to the environment, and more specifically, have not heard of the planets’ imperative need to protect its bees. It’s therefore pretty clear that BIBBA’s work is crucial, and anything that can help its members to work and communicate cohesively is really valuable not just for BIBBA, not just for bees, but for the well-being of the world – if we do say so ourselves. After looking at how NAMDET put WHYPAY? to such great use, we talked to Nick Mawby of BIBBA to hear how teleconferencing helped them.

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Gabi JamesBuzzing about WHYPAY? – BIBBA: A case study
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5G networks on their way – but what can we expect?

The country’s leading mobile providers just bid in an auction to secure bandwidth in what will be part of the UK’s new 5G mobile network. But how will the souped-up network be different from the 3G/4G connections we’re all used to relying on? Will we even notice it?

Since late March, Ofcom have been auctioning off new bandwidths to key players in the industry, with Vodaphone, O2, EE, and Three all spending a total of £1.4 billion in order to stay ahead of the game and eventually provide customers with next-generation mobile internet services.

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Elliot Green5G networks on their way – but what can we expect?
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Does customer service really count?

In today’s fast-paced, rough and ready world, do we still care about how we treat one another? Do feelings have any place in the professional world, or should we be shifting our attentions and budgets away from customer services in favour of delivering quantifiable results?

It’s understandable that some companies might consider the latter the most logical approach. Wouldn’t people prefer to quickly receive the product or service than be treated courteously while they wait? Actually, no. And this is a mistake which can have seriously damaging results.

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Gabi JamesDoes customer service really count?
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How to be a good employer to remote staff

We’ve all heard the mythical stories about companies which have gone beyond strewing around a few bean bags to becoming ginormous, open-plan professional spaces with free food around the clock, puppy pens, gyms and beds for employees to nap in whenever they get sleepy. But of course, these things are not right, or even possible, for a lot of work places. So what is it that can make you a great employer in a slightly more conventional work place?

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Gabi JamesHow to be a good employer to remote staff
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NAMDET: A case study

The National Association of Medical Device Training, or NAMDET, is an organisation which carries out the invaluable work of ensuring that healthcare professionals are fully trained to use all kinds of specialist equipment in their work to look after people’s health. In this capacity, the organisation is crucial to ensuring the safety and care of patients across the country and spanning different medical fields. Because of the sheer spread of their reach, the large and varied membership (from medical engineers to risk and governance managers and nursing staff to operating department practitioners), as well as the instructive nature of their work, there’s no doubt that to the people at NAMDET, good communication is key.

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Gabi JamesNAMDET: A case study
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Is working from home the future?

Could working from home be a given in years to come? The rate of technological development in the previous few years feels head-spinningly unprecedented, and is expected to continue in leaps and bounds. While for a lot of us, the advent of driverless cars (here appropriately showcased using another significant area of development: Virtual Reality, with a 360 degree video) take us back to giddy childhood dreams, there are some much more immediate and practical benefits remoulding the way we live – and specifically, the way we work.

Is there any need to change?

You’ve probably been hearing for a while that in many industries, the way we work is changing. There are lots of different reasons for this, not least of all a growing concern with how over-work is impacting upon our physical and mental health and the importance of being able to balance our professional and personal lives. This seems to be a particularly tricky area for us dedicated Brits, who have been found to be putting in more hours at the office than any of our European counterparts.

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Gabi JamesIs working from home the future?
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Running an Open Day? Call.Group conferencing could increase your reach exponentially

Open days or open houses can be an extremely effective way of casting some light onto your institution, business, school, university, gallery, or even a literal house you might be trying to sell. But the very premise of an open day – opening your doors to the public – immediately casts a rather narrow perimeter around your possible target audience. It seems to limit the people who could step through your open door to those in the close vicinity, or able to travel to you.

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Gabi JamesRunning an Open Day? Call.Group conferencing could increase your reach exponentially