The importance of audio quality on your conference call

Maximising the quality of your conference call is a top priority for many. After all, the importance of audio conferencing cannot be understated. Being one of the most popular means of business communication, teleconferencing and high quality conference calls ensure that a business meeting is more productive at virtually no loss to the company. It’s a solution to previous practices that have now proven unsustainable. For example, the prohibitive travel costs of a business meeting meant that a chunk of your company’s money was spent on logistics alone.


Now, conference calls are the preferred method of dealing with clients as well as internal communications. However, alongside the rise of conference calls and related audio teleconferencing technology there has been an increased focus on audio quality. Just why is audio quality so important? 


Our article looks at the importance of audio quality and how getting it right will provide crystal clear sound quality to your team. What does that mean? Fewer misunderstandings, less interruptions, and generally higher levels of productivity. 


Why audio quality is important

In order to significantly foster collaboration and productivity, your communicative tools need to provide crystal clear sound. Audio quality is so important because of the problems created by poor sound quality on a conference call. These problems begin with mere misunderstandings, worsening communication until misunderstandings become potential frustrations. Obviously, all this is a huge hindrance to your business achieving its goals. 


Providing better sound quality in conference calls along with the best audio conference system will increase your productivity and create seamless communication for your team. 


There are a few different ways that you can improve audio quality on a conference call – keep reading to find out. 


How to improve audio quality on a conference call


  • Ensure your telephone conference services provider uses only the latest technology. With the growth of today’s communication spectrum, any new leap in technology is bound to be overstepped by a greater leap in ingenuity. Your service provider must be updated. 
  • Using a good headset will vastly improve your conference call audio experience. Oftentimes, the call quality isn’t the issue when an inferior receiver (headphones/headset) is.
  • Double check your conference call plan suits your needs. You could be overpaying for services you’ll never use. You might also be underpaying and missing out on important services. 
  • Use your mute button efficiently. We’ll get onto this shortly, but using the mute button when you’re not talking will cut out any potential distractions
  • Perhaps switch off any communication devices other than the phone you’re using, as this will prevent crackling interferences caused by other devices. 
  • Encourage participants to prepare ahead of time (from checking their sound quality to taking detailed notes). Realising that your audio quality is poor once the call has already started is too late and may cause annoyance.   


Now that you have the tips necessary to achieve better sound quality in conference calls, we’ll look at some tips to prevent conference call background noise. You can have the best audio conference system possible, but background noise will always be an issue at some point. 


How to prevent conference call background noise

  • Take your conference call in as quiet an environment as possible. An obvious one, but it’s perhaps not a good idea to take your call in a coffee shop or a shared space in your home. Instead, seek out a personal office or space where interruptions are unlikely. Read our related home office setup blog for more information. 
  • Put your devices on silent. That means your smartphone and any other notifications that may come from your computer. 
  • Whichever room you use, one with soft furnishings will be best. Carpets, rugs, and other soft furnishings will soak up excess sounds. In ‘hard’ rooms, sound will simply bounce around. 
  • Ensure there are no pets in the room. Random barks or miaows (as cute as they may be) will distract your team. 
  • Speak closer to the microphone. If you’re too far from your microphone, your team will pick up any other potential background noise. Moving closer won’t eliminate background noise, but it will enhance your speech. 


Have you explored our conference call services?

Our conference call services are second to none and will provide the best sound quality for your team and your business. Browse our conference call features to see how you could benefit from top-tier support, reliable networks, and FREE service. You’re sure to find a conference call plan that works for you.


In the meantime, know that you can get in touch with our team with any questions you might have. Why not swing by our blog section? You’ll find plenty more insights where this came from. 


Photo by Jason Rosewell on Unsplash

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