August 2019

All posts from August 2019

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AI and business communication – what can we expect?

AI stands for Artificial Intelligence, and it’s a slightly tricky topic. What we do know is that AI and business communication have developed a close relationship. And it seems built to last.

What is AI anyway?

But in the public consciousness AI manages to be at once ubiquitous and mysterious. Despite appearing in news stories and general conversation on a daily basis, there remains confusion about what AI actually is.

There are certainly helpful definitions of AI. Some experts even divide it into smaller categories. This has been done according to the technology’s scope, for example, with some classifying AI as either Artificial Narrow Intelligence, Artificial General Intelligence, or Artificial Super Intelligence.

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GabiAI and business communication – what can we expect?
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Will voice calls become obsolete?

The past couple of decades have seen more inventions than any age. Speed of development is constantly accelerating, as innovations and ideas build on each other. But this also means we abandon more technology more quickly. As the newest thing is unveiled, it often replaces what came before. Devices and techniques fall to the wayside. With the plethora of communication technology available, will voice calls become obsolete?

Is there cause for concern that voice calls will become obsolete?

Communications technology and fashion – more connected than you think

We all remember the tremendous boom of the Blackberry. In the noughties, it followed flip phones and spy-esque miniature laptops like the LG Vx9900 which fuelled the trend for QWERTY keyboards and helped secure Blackberry’s place as the *it* phone. Celebrities were constantly spotted with them. Even the President of the most powerful country in the world, Barack Obama, publically pledged his allegiance to Blackberry.

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GabiWill voice calls become obsolete?
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How to set up a private conference bridge for less than you’d think

Many people want a private conference bridge for their companies. They know how many different uses there are for group phone calls, but they want to be able to access their teleconferences by calling their own unique dial-in number. For some, this sounds like an arduous endeavour. They might think it’s a complicated process to obtain their own private dial-in number. People might even assume a private conference bridge requires special technology, like a conference call phone. Actually, getting a private conference bridge is probably easier – and cheaper – than you think. WHYPAY? can sort you out!

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GabiHow to set up a private conference bridge for less than you’d think
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How to moderate a conference call – an easy guide

Given the universally acknowledged usefulness of conference calls for businesses, you probably participate in one on an almost daily basis. In fact, it seems nearly half of all workplace meetings happen via teleconference, according to a Voxbone study. But, as we all know to be true at social events, attending and hosting are often very different experiences. If it’s your first time running the show, it’s natural that you might be unsure about how to moderate a conference call. Luckily, there’s help at hand. Arm yourself with both brilliant tips for planning conference calls and powerful moderation tools, and your participants will be coming to you for advice on how to moderate a conference call.

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GabiHow to moderate a conference call – an easy guide
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How to set up a custom conference call greeting

At WHYPAY?, we pride ourselves on our super reliable, high-quality calls. And we know our participants appreciate the reliability of the service too. You only need to glance over Trustpilot to see it! Our reviews often talk about WHYPAY? calls’ simplicity, ease and constancy. But simple and reliable doesn’t have to mean basic, boring or predictable. In fact, WHYPAY? has just had an exciting refresh. Some of these brilliant new features we’ve introduced allow for awesome custom-branding on your conference calls. One effective and easy way to give a strong impression of your organisation is with a custom conference call greeting. Here, we outline how to do just that.

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GabiHow to set up a custom conference call greeting