On the 1st of July Ofcom introduced a highly significant change to the way we get charged for making certain telephone calls.
All calls to service numbers (that’s any number beginning with 084, 087, 09 or 118) are now charged differently: There’s an access charge (set by the network provider) and a service charge (set by the company you’re calling). More on service charges
Using conference calls for interviews – particularly in the preliminary stages – can be a really great idea with a whole host of benefits for both interviewers and interviewees. Thanks to the availability of genuinely free conference calls, a great deal of money can be saved on the cost of commuting and renting appropriate meeting spaces. It can also be a really good way to help good applicants to feel slightly more relaxed and able to talk comfortably, as they will be in an environment familiar to them.
Anybody familiar with a commute to work – or, in fact, any use of public transport – knows only too well that no matter how unpleasant it may normally seem, it can always get worse. It can get hot. Many commuters rely on crammed, stuffy trains filled with people so impatient and frustrated they practically radiate their own heat. And while using public transport is good for our planet, travelling on a hot train is far from the ideal way to spend the short-lived summer we experience in the UK. Not that cars are much better either, sitting in standstill traffic with the sun beating down on you and baking you in your own vehicle…nobody wants it.
On 1st July 2015 there was a significant change to the way you’re billed for calling numbers that begin with 084, 087, 09 or 118. These numbers, known as ‘service numbers‘ are used by companies of all types. Some conference call providers for example, use an 084 or 087 dial in number (although we certainly don’t – because we want you to be able to make conference calls for free!)
If you’re not sure how service numbers work, read on to find out more and make sure you don’t get a shock on your next phone bill!