March 2014

All posts from March 2014


Conference call features explained

Teleconferencing is now common place. Just a few years ago, only huge corporations who had money power were able to afford the expensive conference bridge through which telephone conferencing is done. But now, all you need is a normal telephone line for phone conferencing, the back end technology is taken care of by the conferencing service providers. There are conferencing solutions available to fit every budget, if you have never participated in a conference call before, now is the time to start with an affordable teleconferencing service suited for your business.

Most service providers offer several add on features over and above the basic call conferencing facility. Some of the common features and functionalities are discussed below.

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AdminConference call features explained

Conference call etiquette

Teleconferencing is becoming the preferred way of most businesses to keep in touch with customers, colleagues and business partners across the world. There are many reputed conference call service providers offering a wide variety of teleconferencing services. Depending on the nature and size of the business and the volume of calls expected per month, you may choose from the many conferencing solutions on offer. Conferencing service providers host something known as a conference bridge which has the ability to connect multiple telephone line simultaneously. It is essentially the conference bridge that you are connecting to when you participate in telephone conferencing.

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AdminConference call etiquette

Conference call dos and don’ts

Video and voice conferences are fairly common these days. They are quite affordable to individuals and businesses of all sizes and there are even free conference call services available to those who want it.

Many conferencing service providers offer a bouquet of conferencing solutions which will fit budgets of all sizes. Phone conferencing may be as simple as being able to hear and talk to many people at the same time, or highly advanced web and video conferencing with the facility for file sharing among participants online.

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AdminConference call dos and don’ts

Conference call basics

With the spread of businesses all over the globe, telephone conferencing is becoming the most preferred and cost-effective method for companies to keep in touch colleagues, customers and stake holders who may be situated anywhere in the world. A conference call is nothing but a telephone call where you speak to more than two people at the same time. If you have never hosted or participated in a voice conference before, you may feel understandably nervous, but call conferencing is as easy as making an ordinary telephone call. If you know how to pick up the phone and dial a number you could also be phone conferencing in no time. It is as simple as that.

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AdminConference call basics

Choosing a suitable conference call provider

The right conference call service provider plays an important role in helping businesses make smooth and hassle free conference calls. Most business organisations these days can rarely get by without having the facility for video or voice conference with clients, business partners and colleagues who are located in different parts of the world. Choosing an appropriate teleconferencing service provider is key to making the most out of this amazing technology that lets you communicate with any number of people, any time, anywhere in the world.

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AdminChoosing a suitable conference call provider

Cheap conference calls – are they reliable?

Cheap conference call services connect three or more people together via telephone so that they can communicate with each other. It is very easy to make a conference call, all you need to do is pick up the phone and dial into the conference bridge that is hosted by the teleconferencing service provider.

There are many cheap conferencing services that will allow you to host a voice conference at a negligible cost or even for free. Small and medium sized companies may not need complex conferencing solutions; they may just need to host a voice conference once in a while. In such cases, cheap call conferencing facilities are ideal.

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AdminCheap conference calls – are they reliable?

Choosing a conference call provider

The world is becoming a smaller place and communication needs are becoming more and more critical everyday. By choosing the right conferencing solutions for your business you can communicate with your customers, colleagues or business partners at a moment’s notice, no matter where they are. It is essential to find a good conference call provider, one that offers you great conferencing services at affordable rates.

Sometimes it can get a bit confusing when it comes to choosing the right service provider. Keep the following points in mind to determine what kind of conferencing solutions are ideal for you and how to choose the right service provider.

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AdminChoosing a conference call provider

Audio conference call benefits

Conference calls seem to the preferred means of communication for most businesses today. And with good reason too. Through teleconferencing you can reach out and communicate with people who are located anywhere in the world. Conferencing services use something called the conference bridge that callers dial into to connect to the teleconference in progress. Depending on the size and nature of your business there are many conferencing solutions that you can choose from.

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AdminAudio conference call benefits

Are conference calls as useful as face-to-face meetings?

Conference calls are all the rage right now and many businesses are opting for teleconferencing as their preferred technology for communicating with people who are located across the world. Through call conferencing, businesses can drastically cut down on their business travel expenditure and the time lost. In this day and age where companies need to keep their costs down, opting for conferencing services for communication is a smart way to move.

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AdminAre conference calls as useful as face-to-face meetings?

If we all saved £11 per call…

A quick analysis of our CDRs (Call Statistics) for February shows the average conference call duration was 27 minutes and 9 seconds.

OK, so that’s a pretty interesting number in itself but when you translate that to the cost of dialling an equivalent “free” conference call service hosted on an 08 number from a mobile phone, it represents £10.80 per person, per call. So, if there were five people on your last 30 minute conference call, all dialling in from mobiles, let’s hope you saved yourselves £54 by using WHYPAY?

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AdminIf we all saved £11 per call…