Cloud contact centres allow you to save time and money on finding the people and technology required for a call centre. Instead, your contact centre is cloud-based, meaning that people from anywhere in the world can be answering your calls at any given time, without them having to be in your office. Instead of building up your own contact centre, you can focus on your core business.
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Telemarketing can be an extremely efficient way to increase sales, but it is a method that comes with a whole host of its own, specific challenges. Unlike with things like print ads, generally emails, and even text messages, timing is absolutely crucial. With other techniques, people can come to your content as and when they are looking for it: when they open a newspaper, switch on the TV or the radio, scroll through their Twitter feeds, or check their phones. But when you’re placing a phone call, you have to have some level of confidence that there will be somebody at the other end of the line with the ability, willingness, and time to answer the phone and have a conversation at that moment. Telemarketing also comes with its own laws, and businesses who choose to ignore or flout these regulations put themselves at risk of incurring fines of £500,000 from Ofcom and the Information Commissioner’s Office, telemarketing’s regulating bodies. Make sure you know the telemarketing rules, and avoid fines.
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Everybody in the working world is constantly walking a tight-rope, teetering between leaning too far into their personal life and getting entirely sucked in to your work. Nobody wants to neglect the people and things that they love, but we are also desperate not to sacrifice professional efficiency and performance – in part to even be able to support the people and things we love.
People have different ways of ensuring they are striking this balance in the best way possible. Some carve out particular days on which they shut down all work communication, others have rules about how many extra hours they’ll spend in the office each week, or have morning rituals with their friends or family before dedicating their day to work.
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If you’re looking for a conference call drinking game, we should first make one thing very clear – we are in no way advocating getting intoxicated during office hours. That is a bad, bad idea.
However, staying hydrated (or caffeinated…) can help to keep you alert and productive through what can be, and feel like, extremely long days at work. So when we say conference call drinking game, we mean small sips of non-alcoholic beverages, with a strong recommendation of opting for water or a nice green tea/smoothie…
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Screen sharing can be an extremely powerful tool for businesses as it provides the option of hosting online meetings with clients or business associates remotely.
This can not only save time for those involved but also significantly reduce travel costs, allowing companies to set up meetings at the push of a button with participants across the globe.
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As summer reaches the northern hemisphere, the numbers of people jetting off are steadily increasing. While we have had uncharacteristically warm weather recently in Britain as the thermometer reached its highest point in forty years, many of us seek even sunnier pastures, or simply want the excitement of travelling somewhere new.
But though being in a brand new place can be truly exhilarating, it doesn’t come without some challenges. For many, it is the distance itself, the very thing a traveller is seeking, which can be difficult.
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Conference calls remain one of the most popular and most powerful communication tools available, and their place as a staple part of most businesses’ communications has been largely unchallenged. A big part of this is doubtless the ease of accessibility which they provide. You don’t need WiFi, you don’t need a camera or any other specialist technology, you don’t even need to be in any specific location – all you need is a telephone, be it landline or handheld. But what you do need is to avoid common conference call mistakes!
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Recently, we have all heard – with varying levels of excitement – about the possibility of remote working. This means the opportunity for people to carry out certain parts of their work, or a particular set of hours, or even all of their job, away from an office. That means people can work from home, from coffee shops, from hot desks, or even from across the globe.
How can that really be possible? Obviously, technological developments are a crucial factor. Thanks to instant messaging services, and the availability of genuinely free, reliable conference calls through providers like WHYPAY?.
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Conference calls have a huge amount of potential for all sorts of different people in countless areas of life. Teachers and tutors, for example, have found them to be a great way to stay in touch with each other and their pupils. Similarly, sports coaches and sportspeople have made great use of them in preparation for big events – not to mention the conference calls that follow big sporting competitions, like football matches. Even musicians have tapped into teleconferences’ potential to perform new music to fans around the world.
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For the first time in five years, Google has announced significant updates to its Google Voice service, with promise of even more developments to come. Many users are hopeful that these new features will start bringing Voice closer to its stated intended function when it was first released: ‘to create “one number for life” – a phone number that’s tied to you, rather than a single device or location’.
The idea was to prevent people from having to have multiple devices connected to multiple numbers – an office landline, a company mobile phone, a personal mobile, a home landline.
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