business conference calling

All posts tagged business conference calling

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5 ways to avoid conference call disaster

Conference calls have the potential to have awkward hiccoughs and even become disastrous, if used by people who have not properly researched conference calling and have little experience. Below are ­­­­5 ways to ensure you have a smooth teleconference experience.

1. Schedule in advance

Before you even start the call, make sure that you send clear invitations, with start and end times, as well as the PIN number and conference room number participants will need to access the call. Some teleconference providers can do this all for you, sending out automatic email invitations to your desired participants, and even creating a calendar attachment. This way, you avoid the problems that come with a participant forgetting about the call, or joining late because of confusion regarding the call’s start time. It also means people should not have difficulty in gaining access to the call, as the numbers they need are stored for them. And not only will you help ensure all the necessary people are present in the call, but by giving them an idea of when the call will end, you raise your chances of them creating enough time to stay for the entirety of the call’s duration.

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Admin5 ways to avoid conference call disaster
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Break that ice – how to conference call with strangers

Conference calling isn’t always easy or straightforward. For many, it’s an unfamiliar social situation, and comes with its own difficulties, as well as its own benefits. One thing that can make teleconferencing a unique – and sometimes challenging – experience, is that you speak to people who you have never, even now, met face to face. So, the first time you get together a group of people who don’t know each other, via a conference call, you might like to use some of these ideas to break the ice, and create a comfortable environment where people are eager to share their thoughts and come up with ideas together.

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AdminBreak that ice – how to conference call with strangers
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How to be a conference call guru – understanding vocal cues

With conference calling being such a useful business tool, it may already be an important part of your working week. With experience, conference callers pick up certain tricks and tips that help boost teleconferencing success, but there is no doubt that conference calls come with their own unique challenges. In a face to face meeting, you can see your clients’ and colleagues’ body language, but in a conference call, much more is left to the imagination.

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AdminHow to be a conference call guru – understanding vocal cues
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The mute button – how and when to use it

Technology has been racing through massive advancements during the past few decades like never before. Our world is not the same as our grandparents’, and the business world is no exception; with new technology becoming a part of everyday routine, from emails to conference calls, there is a whole new set of rules and etiquette for the workforce to learn. One particular issue that has been uncovered as of great importance is the use of the mute button during a teleconference – how and when should you use it?

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AdminThe mute button – how and when to use it
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Why call recording is so useful

The option to record telephone calls has, for many, been a revolutionary development in technology. It is one of the most wonderfully simple, life-changingly useful functions that have been created in recent years. If your reaction to this is surprise or skepticism, you should give call recording a try the next time you hold a professional phone call. It is a feature that you can now try for free through WHYPAY?, adding an extra bonus to your next free conference call.

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AdminWhy call recording is so useful
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Conference calling for the environmentally friendly business

We all know how detrimental frequent travel can be for our planet, emitting greenhouse gases and increasing our carbon footprint. In fact, in 2010, transport accounted for a reported 39% of energy consumption in the UK – a massive proportion. Of this, a huge 27% of energy consumption was made up from the emissions of road transportation. The sheer volume of cars at rush hour makes this statistic less surprising for all those of us who commute to work daily and are familiar with the congestion. But what if we could reduce, or completely eliminate, our commute? Conference calling offers one ideal way to do this, and to reduce our negative impact upon the environment.

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AdminConference calling for the environmentally friendly business
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5 ways to get the most out of your next conference call

Many people are wary of conference calls, put off by preconceptions of an awkward, less productive experience than a face to face meeting would be. However, following these 5 tips for conference calling can help ensure your next teleconference runs smoothly, achieves its aim and avoids time being wasted.

1. Location

Before the conference call even begins, you should think carefully about where you are. Aim for a place with minimal background noise, and where you feel comfortable to talk freely. Minimise your distractions and make yourself comfortable so the conference call gets your full attention. Bustling offices or houses filled with children are not ideal, so try to find yourself some peace for the call’s duration.

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Admin5 ways to get the most out of your next conference call
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Working from home – an opportunity made possible with conference calling

Conference calls can create and expand possibilities for people who wish, or need, to work from home. For many, working from home can be an ideal situation, or sometimes even the only option. Many life circumstances can make commuting to work every day extremely difficult and inconvenient: young children, disability, living far from the company’s base, having dependent family members or simply working better alone, rather than surrounded by groups of people. Thus, the ability to work from home opens up great professional opportunities for those who may otherwise have very little available to them.

However, while working from home may alleviate some of the pressures and difficulties confronted in the search for a suitable job, it can create new and unique issues. A key problem faced by many working from home is the lack of communication with employers and colleagues. The distance between them, the lack of daily face to face contact, can make workers feel out of the loop and alienated. This lack of communication can lead to high levels of stress, disorganisation and poor productivity for those working from home.

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AdminWorking from home – an opportunity made possible with conference calling
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Is your conference calling service truly free to use?

With the rise of technology, we have seen the amount of tools available to businesses soar over recent years. Simultaneously, pressure has grown to make these tools easy and efficient to use, and as cost-effective for businesses as possible. Three of our main priorities in the business world are communication, efficiency, and financial wisdom. These meet their harmonious combination in the oft-advertised ‘free conference call’. But a concerning proportion of the times that you see this claim, it turns out to be false, costing you and your business money. You have to take care, and read carefully, to ascertain whether your conference calls really are free.

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AdminIs your conference calling service truly free to use?
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£162,000 back in your pockets!

Following regulatory changes in 2007 which introduced a new number range (03), the Nexbridge team (at the time, Zimo Communications) set about creating a brand new, free voice conference service named WHYPAY? the aim of which was to bring genuine benefits to people dialling into conference rooms from mobile phones. How have we got on and more importantly what are those benefits?

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Admin£162,000 back in your pockets!