Not Just for Business

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Teleconferencing and… medicine?

There is a very high chance that conference calling has become a part of your everyday professional life. This isn’t some sort of sweeping generalisation or narrow-minded view in which everybody works in a 9 to 5 office job.

In fact, teleconferencing has thrived across almost innumerable fields, proving itself useful to tutors and teachers – it was even the starting point of the phenomenon of Dr. Tyler DeWitt’s YouTube channel and the educational revolution to which it is contributing.

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AdminTeleconferencing and… medicine?
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Cloud contact centres

Cloud contact centres allow you to save time and money on finding the people and technology required for a call centre. Instead, your contact centre is cloud-based, meaning that people from anywhere in the world can be answering your calls at any given time, without them having to be in your office. Instead of building up your own contact centre, you can focus on your core business.

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AdminCloud contact centres
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One woman’s quest for a healthy work / life balance and how it could impact you

Everybody in the working world is constantly walking a tight-rope, teetering between leaning too far into their personal life and getting entirely sucked in to your work. Nobody wants to neglect the people and things that they love, but we are also desperate not to sacrifice professional efficiency and performance – in part to even be able to support the people and things we love.

People have different ways of ensuring they are striking this balance in the best way possible. Some carve out particular days on which they shut down all work communication, others have rules about how many extra hours they’ll spend in the office each week, or have morning rituals with their friends or family before dedicating their day to work.

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AdminOne woman’s quest for a healthy work / life balance and how it could impact you
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Conference calls for travellers

As summer reaches the northern hemisphere, the numbers of people jetting off are steadily increasing. While we have had uncharacteristically warm weather recently in Britain as the thermometer reached its highest point in forty years, many of us seek even sunnier pastures, or simply want the excitement of travelling somewhere new.

But though being in a brand new place can be truly exhilarating, it doesn’t come without some challenges. For many, it is the distance itself, the very thing a traveller is seeking, which can be difficult.

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AdminConference calls for travellers
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The power of a call: Anglican Alliance’s conference call to offer help to Sudan following famine warning

Conference calls have a huge amount of potential for all sorts of different people in countless areas of life. Teachers and tutors, for example, have found them to be a great way to stay in touch with each other and their pupils. Similarly, sports coaches and sportspeople have made great use of them in preparation for big events – not to mention the conference calls that follow big sporting competitions, like football matches. Even musicians have tapped into teleconferences’ potential to perform new music to fans around the world.

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AdminThe power of a call: Anglican Alliance’s conference call to offer help to Sudan following famine warning
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The good, the bad, and the absent from the Google Voice update

For the first time in five years, Google has announced significant updates to its Google Voice service, with promise of even more developments to come. Many users are hopeful that these new features will start bringing Voice closer to its stated intended function when it was first released: ‘to create “one number for life” – a phone number that’s tied to you, rather than a single device or location’.

The idea was to prevent people from having to have multiple devices connected to multiple numbers – an office landline, a company mobile phone, a personal mobile, a home landline.

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AdminThe good, the bad, and the absent from the Google Voice update
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Family is not just for Christmas: How to stay in touch all year round

After the festive period, you might have had a few too many mince pies, and seen more questionable jumpers than you care to recall, but one thing you can never have too much of is family time. For many, who could do with learning a few tricks to take care of themselves as well as everyone else, the holidays become such a stressful period that family time is not quality time, and you’re left feeling like you barely got to have a real conversation with anybody. And even if you did, once or twice a year is not enough! You need to hear about how your uncle got on with that book, how your cousin’s trip across Europe was, whether your young nephew got the role in the school play.

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AdminFamily is not just for Christmas: How to stay in touch all year round
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A guide on how to set up a free conference call

Looking for a quick and easy way to set up a free conference call in the UK? You’ve come to the right place, and it won’t cost you a fortune!

The most trusted, reliable and accessible way to hold group telephone calls is to use a dedicated telephone conference call service and you can get started using your mobile in seconds!

Some mobile and landline phones already have a built-in conference call feature that’s free to use, but these can be clunky and often only allow a small number of callers to connect.

WHYPAY? is a hassle-free conference call service with a focus on ease-of-use and excellent call quality. The service is rated 5 stars on Trustpilot by thousands of savvy conference callers. Unlike many other conference call services WHYPAY? uses an 03 dial-in number, saving you a fortune in unnecessary call charges.

Here’s how our free conference call setup works…

How to set up a conference call for free

  1. Pick up your mobile and dial 033 3443 4567 (UK local rate – included in your minutes);
  2. Press the * key when prompted to receive your free dial-in details;
  3. Share your details with your guests, letting them know the time of your call;
  4. When the time comes, everyone dials in and is instantly connected.

If you don’t have your mobile to hand, you can also generate your free conference details on this website by creating a free WHYPAY? account.

Sign up now to receive your free dial-in details.
 

Frequently asked questions

Absolutely! Once you’ve generated your conference details they’re ready and waiting for you to dial in. Your details won’t expire and there’s no need to pre-book your call with us.

At WHYPAY? we don’t charge you a penny to create your permanent, reusable conference details, and unlike many other conference call providers we don’t add charges to your phone bill either.

When you and your conference participants dial into your conference room, you each make a phone call to an 03 telephone number. Under official Ofcom regulations calls to 03 numbers cost no more than a national rate call to an 01 or 02 number and must count towards any inclusive minutes in the same way as 01 and 02 calls.

Because 03 numbers are included in UK mobile and landline minutes, the call itself is often completely free. Each caller should check whether they have inclusive minutes as part of their phone contract. Note that some networks begin charging the standard call rate after around 50 minutes. This can be avoided by simply hanging up and dialling back into the conference.

This is too good to be true. How does WHYPAY? make any money?

WHYPAY? earns a fraction of a penny per minute from BT for each call supported. Regular WHYPAY? users can also upgrade their free service to a paid subscription plan for advanced call features like custom branding and call recording.

Your conference details are permanent, so you can reuse them each time you need to hold a conference call. You can ask your participants to dial-in at the same time each day, week or month, using the same details. If you need to organise multiple conference calls at one time, or you have multiple colleagues who each require their own ‘conference room’, you can opt for one of our paid subscription plans.

 

Tips for the perfect conference call

You probably want to know more than just how to set up a teleconference. You want to have the most productive business meetings possible. And of course, you want your participants to feel comfortable throughout. We’re here to help. There’s so much guidance and advice on our blog if you want to learn about conference calling.
 

Location matters

The most basic starting point after you’ve set up free conference calls is deciding where you’ll be when your teleconference happens. It might seem minor compared to the meaty content of the call, but your location can make or break the call. Of course, it also depends on the nature of the audio meeting. If it’s something relatively informal, you don’t need to worry so much. For example, if you’re catching up with far-flung family or having a weekly debrief with a handful of colleagues, something like our cafe/cake conference call tour might be suitable.

But conference calls have many uses, and each one has different needs. For some inspiration, you can look at our favourite free meeting locations.

Given you’re setting up a conference call, the crucial thing is what can be heard. Always aim to be in the quietest place possible. Think carefully about whether the silence will last, too. Is it contingent upon your toddler conforming to his or her napping schedule? Might your dog become suddenly ravenous? Does your neighbour have a penchant for midweek mowing?

Obviously, some noise is inevitable and there are factors beyond our control. But if you know you’re unlikely to get peace, move somewhere different. After all, that’s the beauty of being able to set up a free conference call from your mobile!

Create a FREE Teleconference  

Mind your manners

To make sure your participants are at ease, you should get clued up on conference call etiquette. Things that might seem obvious can be easily forgotten, especially when we aren’t face to face, and things that seem minor can make a world of difference. Here are some points on conference call etiquette to remember:

  • Make sure you’re on time – it makes a great first impression.
  • Introduce people as they join the call – including their names, a personal detail or two, and be sure to explain their role.
  • Know how and when to use your mute button – it’s perfect for stopping background noise – just remember to unmute yourself when required!

 

Plan ahead

We all know how important prior preparation is. It’s no different with teleconferences. Planning the perfect conference call can take time and effort, but it will make things so much smoother and more efficient. With our guide, you’ll be able to put together a complete agenda for the conference call you set up. After this, make sure you mind your manners again and share! You’ve put in the hard work to make your agenda, so don’t let it go unseen. Circulate the document to all the participants, so they know what to expect and can themselves plan and prepare accordingly.
 

Stick to the plan

Equally important is actually using your plan. It should have laid out everything from topics to timings, and you should stick to these as closely as possible. You certainly don’t want to overrun, as this really is poor manners, and can mean people aren’t able to stay until the end of the call. It can also be really frustrating, or even anxiety-producing, to not follow the order as it was set out. While new information or unforeseen complications can mean that a change in agenda is necessary – and flexibility is a vital part of business – if you can follow your plan, your participants will thank you for it.
 

Learn to moderate

You might be a natural born leader, and you might be really used to heading up meetings. But conference calls require a specific skill-set. There are more features to think about, and the lack of body language and facial expressions. So learn to hear non-verbal communication, to maintain understanding and control of what’s happening during your meeting. Likewise, make sure you get to grips with different moderator controls that will be at your disposal.

 

You’ve set up a free conference call, but are there compromises?

Once people realise that conference calls really can be free, there can still be hesitation. What holds people back when considering whether to set up a free conference call? Well, people think if it’s free, it must be inferior. People are also reluctant to make changes. That old adage of ‘if it ain’t broke…’ can really hold people back from better things. In the world of telecommunications, it means things like not considering alternatives to obvious choices like PowWowNow.

WHYPAY? shows that free doesn’t need to mean worse. In fact, Trustpilot backs us up on this. if you look at our ratings and reviews, we outperform competitors who are charging for their services. With WHYPAY?, you get quality and reliability without having to part with a penny.

Why not set up a free conference call today? You’ll see just how much it could change your business, and even your life.
 

What do existing WHYPAY? users say about the service?

 
Photo by Jason Leung on Unsplash

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AdminA guide on how to set up a free conference call
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How secure is free conference calling? Is it safe?

Very often, people hear the word ‘free’ and become immediately wary. There is, of course, the knee-jerk reaction that there’s no such thing as a free lunch. In this increasingly cynical, money-centric world filled with false promises and loopholes, it’s an understandable reaction. Still, having even given WHYPAY?’s website or blog a cursory glance, you would know that although we can make no promises about lunch, there is such a thing as a genuinely free conference call.

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AdminHow secure is free conference calling? Is it safe?
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Don’t just give… Be wonderful.

A new charity fundraising platform goes live this month – and 100% of donations will go directly to supported charities. The Wonderful Organisation has been launched by Manchester businessman Kieron James to give fundraisers an alternative to platforms that charge charities, make deductions to cover costs, generate profit or take a cut from Gift Aid – a scheme enabling charities to reclaim tax on donations made by UK taxpayers.

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AdminDon’t just give… Be wonderful.