Not Just for Business

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How to set up a free conference call

By now, most people have heard of the wonders of free conference calling. Many questions have been rattling around, like how a conference call can really be free, how to find the ones that are free, whether a company can make money from offering free conference calls, who free conference calls are useful to (answer: everyone. Students, teachers, prayer groups, bands, sportspeople, and many more have all found great, innovative, and helpful ways to make the most of these services), and why anybody would pay for a conference call if you can actually get them for free.

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Carmen JamesHow to set up a free conference call
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How secure is free conference calling?

Very often, people hear the word ‘free’ and become immediately wary. There is, of course, the knee-jerk reaction that there’s no such thing as a free lunch. In this increasingly cynical, avaricious, money-centric world filled with false promises and loopholes, it’s an understandable reaction. Still, having even given WHPAY?’s website or blog a cursory glance, you would, by now, know that although we can make no promises about lunch, there is such a thing as a genuinely free conference call.

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Gabi JamesHow secure is free conference calling?
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Don’t just give… Be wonderful.

A new charity fundraising platform goes live this month – and 100% of donations will go directly to supported charities. The Wonderful Organisation has been launched by Manchester businessman Kieron James to give fundraisers an alternative to platforms that charge charities, make deductions to cover costs, generate profit or take a cut from Gift Aid – a scheme enabling charities to reclaim tax on donations made by UK taxpayers.

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Elliot GreenDon’t just give… Be wonderful.
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WHYPAY? – More than £500,000 saved in just one month!

In just one working month, WHYPAY? has collectively saved its users a staggering amount of over £500,000! That is because, unlike almost all conference call providers, WHYPAY? is genuinely, absolutely, emphatically, and unwaveringly free to use. No sneaky sign-up costs, no obscure limits which, when accidentally exceeded, result in devastating charges, no withholding of basic features to coerce you into paying. WHYPAY? is really, really free. Much freer than all those other ‘free’ conference calling services. £500,000 per month freer.

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Elliot GreenWHYPAY? – More than £500,000 saved in just one month!
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IVR tips – the good, the bad and the ugly

Interactive voice response (IVR) is a great tool with a bad rep. Despite its potential convenience and ease of use for companies and customers alike, setting up IVR is a task so rarely executed well, that it has become hated and dreaded by many. So what can you do to make your IVR system stand out from the hordes of ineffectual, repetitive, and confusing keypad-conversations that happen every day?

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Gabi JamesIVR tips – the good, the bad and the ugly
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Free internal communication tool: get talking with Slack

At WHYPAY? we believe that effective business tools shouldn’t cost the Earth, which is why we set out to make the best free conferencing service out there. This got us thinking: if you can get conference calls for no cost, what other great services can you get for free? That is why we have scoured the web to find the best free services to help your business and to bring them to you weekly.

In this edition business communication is in the spotlight with the hugely successful conversation tool, Slack.

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Elliot GreenFree internal communication tool: get talking with Slack
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Are people bored of tech?

A survey conducted by Accenture has yielded some pretty concerning results for the wellbeing of the technology industry. 28,000 consumers in 28 different countries were asked about their intentions and expectations regarding technology in the coming year, and the general impression seems to be one of disappointment, disillusion, and a lack of enthusiasm.

Less than half of all the respondents reported any intention to purchase a smartphone in the next year, dropping from 54% last year to 48% this year. Accenture has been conducting this survey for almost a decade, and this marks the very first time that any drop in the number of people intending to buy a smartphone has been found.

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Gabi JamesAre people bored of tech?
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Free online chat tools with LivePerson

At WHYPAY? we believe that effective business tools shouldn’t cost the Earth, which is why we set out to make the best free conferencing service out there. This got us thinking: if you can get conference calls for no cost, what other great services can you get for free? That’s why we’ve scoured the web to find the best free services to help your business and to bring them to you weekly.

This week we look at how you could add another string to your customer service bow with online chat tool LivePerson.

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Elliot GreenFree online chat tools with LivePerson
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How to avoid death by PowerPoint

PowerPoint presentations have become a staple of everyday office life, with the programme – or similar software – being fired up almost every time anybody has to present to colleagues, bosses, investors, and so on. While there are undoubtedly brilliant reasons why this type of presentation gets so much use, in many cases it has become a worn-out, monotonous, unhelpful chore which fills most of us with dread as the ‘View Slide Show’ button is hit. So what can you do to avoid inflicting this same horrifying tedium on your audience?

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Gabi JamesHow to avoid death by PowerPoint
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What does expanding Twitter to 10k characters mean to businesses?

Rumours are quickly spreading that in the next couple of months, Twitter will be increasing its character limit from 140 to almost 100 times that, with 10,000 seeming the likeliest figure – that is what the limit for Direct Messages was raised to, after all. Many of Twitter’s committed users were far from overjoyed by the news, but is their reaction justified? And how different are the consequences for personal accounts, compared with those representing businesses?

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Gabi JamesWhat does expanding Twitter to 10k characters mean to businesses?