technology Archives

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Has 2020 built more trust among teams?

Admin 10th January 2021

One of the big debates of 2020 was whether we should trust employees who work from home. We all had to adjust to new ways of living in 2020, especially those of us who switched to remote work. Our old routines have given way to new ones. We’ve forged new means of communication that, even post-pandemic, we’ll still use.

Thinking about traditional modes of working, perhaps the single biggest change is in the dynamic between colleagues. More specifically: how is your team dynamic affected when the members of that team are working remotely? A Forbes article published on 27th May goes some way in arguing that employers don’t trust people to work from home.

What does this mean for the future? Is there a fundamental distrust at the heart of WFH culture? Or has 2020 built more trust among teams and between the business owner and employee?

Read our article to find out…

Remote Working

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Dual-tone Multi-Frequency (DTMF) – Explanation and common issues

Admin 6th April 2020

The use of DTMF is prevalent across telephone networks for things such as selecting Interactive Voice Response (IVR) customer service menu choices, entering digits to check your bank account balance or paying a bill, and for accessing conference services like WHYPAY?.

So what is DTMF?

As its name suggests, it is a combination of high and low frequency tones that when selected via a digit on your telephone keypad, transmits the identity of that digit as a pair of frequencies.

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Distance learning during the coronavirus pandemic: continuing education during quarantine

Admin 19th March 2020

Distance learning during the coronavirus pandemic has been pushed to the forefront of many minds ahead the blanket closure of UK schools this Friday. It comes as universities in the country also suspend face-to-face learning. And while the severity of the situation extends far beyond education, and teachers’, students’ and families’ wellbeings are the priority, trying to continue education during quarantine is an important challenge. There are all kinds of factors at play here. But sometimes, the simplest solution turns out to be the one that can fix it all. As teachers try to provide distance learning during the coronavirus pandemic, they might find conference calls to be the perfect tool.

Not Just for Business, Remote Working

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Fighting loneliness during self-isolation: stay in touch through the COVID-19 pandemic with free conference calls

Admin 16th March 2020

Fighting loneliness during self-isolation is becoming a growing concern as the coronavirus crisis mounts. Governments in Spain, France and Italy have already imposed strict social distancing measures. In Spain, most people have been restricted to their own homes except to visit a medical professional, buy medicine or visit their nearest shop. Meanwhile, French cinemas, cafes, shops and other venues have closed and the public urged to remain home. Italians have been on lockdown for days. Here in the UK, it is expected that over-70s will soon be instructed to self-quarantine, too, reportedly for an extended period of time. For a social group whose health and wellbeing have for decades been undermined by isolation and solitude, loneliness during self-isolation may be a daunting thought. Luckily, there are ways for families and loved ones to stay in touch.

Learn About Conference Calling, Not Just for Business

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Coronavirus: How to work from home successfully

Admin 4th March 2020

In the past few weeks, the outbreak of coronavirus has become an increasingly severe and tragic concern. NHS England has in the past few hours declared it a level four incident, which is the highest level in emergency planning. As a result, the government has encouraged people to work from home. With many being advised to self-isolate to reduce the spread of coronavirus, and people wanting to minimise contact and risk, remote working does seem like the sensible choice. But while remote working has certainly grown in popularity in recent years, it’s not familiar territory to all. If you want to find out about how you can maintain productivity when working from home, read on.

Business Conference Calls, Remote Working

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5 reasons to make more conference calls in 2020

Admin 3rd January 2020

New years have always brought resolutions. But often, we resolve not to do something. Or at least to cut back on certain habits or penchants. Instead, we propose taking a more positive outlook. We’re thinking about one great practice which you should aim to do more of in the coming year, rather than curtailing yourself. We’re talking, of course, of conference calling. There are so many amazing benefits to holding conference calls, and so many different ways of using them. Picking just five reasons to conference call more in 2020 is a tricky feat, but these are our biggest and best reasons to feed your teleconferencing habit.

Business Tips and Advice, Conference Call Tips, Learn About Conference Calling, Remote Working

How to dial into a conference call using Skype

Admin 4th November 2019

In short, it is possible to dial into a conference call using Skype. Your method will vary depending on whether or not everybody on the call uses Skype already. If they don’t, it’s a little trickier. But with Skype credits, you and your guests can still dial into a conference call using Skype!

At WHYPAY?, we know the versatility of conference calls. This is true in a few ways. One important aspect of teleconferencing’s adaptability is the many ways it’s accessible. That’s why a lot of people are curious about how to join a conference call on Skype. If you can access WHYPAY? teleconferences from a mobile or a landline, can you also dial in via Skype? After all, another component of teleconferencing’s versatility is the many alternative conference call providers out there. People want to find the path to teleconferencing that’s most convenient for them and their participants, and for some people, that means they want to dial into a conference call using Skype.

Business Conference Calls, Business Tips and Advice, Learn About Conference Calling

Should you use an 03 phone number for business?

Admin 2nd October 2019

Why should you consider an 03 phone number for business? Running a business means you’re already making a lot of decisions a lot of the time. And each decisions requires you to weigh up different factors. You’re balancing costs, time, demands on your employees, maintaining your brand, and – probably most importantly – customer experience and satisfaction. One key part of providing all-important excellent customer service is ensuring your company is reachable. These days, that’s easily achievable.

Business Tips and Advice, WHYPAY? Features

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AI and business communication – what can we expect?

Admin 30th August 2019

AI stands for Artificial Intelligence, and it’s a slightly tricky topic. What we do know is that AI and business communication have developed a close relationship. And it seems built to last.

What is AI anyway?

But in the public consciousness AI manages to be at once ubiquitous and mysterious. Despite appearing in news stories and general conversation on a daily basis, there remains confusion about what AI actually is.

There are certainly helpful definitions of AI. Some experts even divide it into smaller categories. This has been done according to the technology’s scope, for example, with some classifying AI as either Artificial Narrow Intelligence, Artificial General Intelligence, or Artificial Super Intelligence.

Business Tips and Advice

6 communication quotes that really hold true in business

Admin 5th July 2019

We’re all trying to find success, whatever that means to us. Often, this requires innovation and individuality. These days, we know the value of thinking outside the box and pushing boundaries. But while blazing your own trail is undeniably admirable – and important – there’s a lot of wisdom out there that we can benefit from. We’ve gathered some of our favourite quotes about communication that ring true in business and beyond. If you want to inspire your team with the importance of communication, read on.

Business Conference Calls, Business Tips and Advice