technology

All posts tagged technology

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Want to video call or screen share? Try out Call.Group Beta today!

Now more than ever before, we are all looking for the best ways to stay connected. The coronavirus pandemic has meant an unprecedented amount of people are working remotely full time. It’s also created new challenges for teachers and students. Charities and religious organisations, too, have been getting creative and technological in a bid to keep providing guidance and support to their communities. And across the board, all of us need to maintain human connection. Loneliness is a dangerous state for our mental and physical health. Here at WHYPAY?, we’re proud and thrilled that conference calling has helped in all of these areas and many, many more as people continue to self-isolate. And to make communication as accessible as possible, we also waived Plus subscription charges up until July.

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GabiWant to video call or screen share? Try out Call.Group Beta today!
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Dual-tone Multi-Frequency (DTMF) – Explanation and common issues

The use of DTMF is prevalent across telephone networks for things such as selecting Interactive Voice Response (IVR) customer service menu choices, entering digits to check your bank account balance or paying a bill, and for accessing conference services like WHYPAY?.

So what is DTMF?

As its name suggests, it is a combination of high and low frequency tones that when selected via a digit on your telephone keypad, transmits the identity of that digit as a pair of frequencies.

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GabiDual-tone Multi-Frequency (DTMF) – Explanation and common issues
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Distance learning during the coronavirus pandemic: continuing education during quarantine

Distance learning during the coronavirus pandemic has been pushed to the forefront of many minds ahead the blanket closure of UK schools this Friday. It comes as universities in the country also suspend face-to-face learning. And while the severity of the situation extends far beyond education, and teachers’, students’ and families’ wellbeings are the priority, trying to continue education during quarantine is an important challenge. There are all kinds of factors at play here. But sometimes, the simplest solution turns out to be the one that can fix it all. As teachers try to provide distance learning during the coronavirus pandemic, they might find conference calls to be the perfect tool.

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GabiDistance learning during the coronavirus pandemic: continuing education during quarantine
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Fighting loneliness during self-isolation: stay in touch through the COVID-19 pandemic with free conference calls

Fighting loneliness during self-isolation is becoming a growing concern as the coronavirus crisis mounts. Governments in Spain, France and Italy have already imposed strict social distancing measures. In Spain, most people have been restricted to their own homes except to visit a medical professional, buy medicine or visit their nearest shop. Meanwhile, French cinemas, cafes, shops and other venues have closed and the public urged to remain home. Italians have been on lockdown for days. Here in the UK, it is expected that over-70s will soon be instructed to self-quarantine, too, reportedly for an extended period of time. For a social group whose health and wellbeing have for decades been undermined by isolation and solitude, loneliness during self-isolation may be a daunting thought. Luckily, there are ways for families and loved ones to stay in touch.

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GabiFighting loneliness during self-isolation: stay in touch through the COVID-19 pandemic with free conference calls
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Coronavirus: How to work from home successfully

In the past few weeks, the outbreak of coronavirus has become an increasingly severe and tragic concern. NHS England has in the past few hours declared it a level four incident, which is the highest level in emergency planning. As a result, the government has encouraged people to work from home. With many being advised to self-isolate to reduce the spread of coronavirus, and people wanting to minimise contact and risk, remote working does seem like the sensible choice. But while remote working has certainly grown in popularity in recent years, it’s not familiar territory to all. If you want to find out about how you can maintain productivity when working from home, read on.

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GabiCoronavirus: How to work from home successfully
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5 reasons to make more conference calls in 2020

New years have always brought resolutions. But often, we resolve not to do something. Or at least to cut back on certain habits or penchants. Instead, we propose taking a more positive outlook. We’re thinking about one great practice which you should aim to do more of in the coming year, rather than curtailing yourself. We’re talking, of course, of conference calling. There are so many amazing benefits to holding conference calls, and so many different ways of using them. Picking just five reasons to conference call more in 2020 is a tricky feat, but these are our biggest and best reasons to feed your teleconferencing habit.

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Gabi5 reasons to make more conference calls in 2020
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How to dial into a conference call using Skype

In short, it is possible to dial into a conference call using Skype. Your method will vary depending on whether or not everybody on the call uses Skype already. If they don’t, it’s a little trickier. But with Skype credits, you and your guests can still dial into a conference call using Skype!

At WHYPAY?, we know the versatility of conference calls. This is true in a few ways. One important aspect of teleconferencing’s adaptability is the many ways it’s accessible. That’s why a lot of people are curious about how to join a conference call on Skype. If you can access WHYPAY? teleconferences from a mobile or a landline, can you also dial in via Skype? After all, another component of teleconferencing’s versatility is the many alternative conference call providers out there. People want to find the path to teleconferencing that’s most convenient for them and their participants, and for some people, that means they want to dial into a conference call using Skype.

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GabiHow to dial into a conference call using Skype
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Should you use an 03 phone number for business?

Why should you consider an 03 phone number for business? Running a business means you’re already making a lot of decisions a lot of the time. And each decisions requires you to weigh up different factors. You’re balancing costs, time, demands on your employees, maintaining your brand, and – probably most importantly – customer experience and satisfaction. One key part of providing all-important excellent customer service is ensuring your company is reachable. These days, that’s easily achievable.

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GabiShould you use an 03 phone number for business?
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AI and business communication – what can we expect?

AI stands for Artificial Intelligence, and it’s a slightly tricky topic. What we do know is that AI and business communication have developed a close relationship. And it seems built to last.

What is AI anyway?

But in the public consciousness AI manages to be at once ubiquitous and mysterious. Despite appearing in news stories and general conversation on a daily basis, there remains confusion about what AI actually is.

There are certainly helpful definitions of AI. Some experts even divide it into smaller categories. This has been done according to the technology’s scope, for example, with some classifying AI as either Artificial Narrow Intelligence, Artificial General Intelligence, or Artificial Super Intelligence.

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GabiAI and business communication – what can we expect?
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6 communication quotes that really hold true in business

We’re all trying to find success, whatever that means to us. Often, this requires innovation and individuality. These days, we know the value of thinking outside the box and pushing boundaries. But while blazing your own trail is undeniably admirable – and important – there’s a lot of wisdom out there that we can benefit from. We’ve gathered some of our favourite quotes about communication that ring true in business and beyond. If you want to inspire your team with the importance of communication, read on.

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Gabi6 communication quotes that really hold true in business