technology

All posts tagged technology

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How screen sharing could improve your conference calls

Screen sharing can be an extremely powerful tool for businesses as it provides the option of hosting online meetings with clients or business associates remotely.

This can not only save time for those involved but also significantly reduce travel costs, allowing companies to set up meetings at the push of a button with participants across the globe.

 

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GabiHow screen sharing could improve your conference calls
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How to set up a free conference call

By now, most people have heard of the wonders of free conference calling. Many questions have been rattling around, like how a conference call can really be free, how to find the ones that are free, whether a company can make money from offering free conference calls, who free conference calls are useful to (answer: everyone. Students, teachers, prayer groups, bands, sportspeople, and many more have all found great, innovative, and helpful ways to make the most of these services), and why anybody would pay for a conference call if you can actually get them for free.

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GabiHow to set up a free conference call
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WHYPAY? infrastructure – an interview with two techy, savvy professionals to explain stuff to laypeople like you and me

Trying to fully understand the workings and benefits of any technologically-based service can be tricky if you have no real involvement in the industry, as professionals consider so much knowledge a given. That’s why here, we try to break things down a little more, so that you can understand exactly what WHYPAY? is offering, whether it’s suitable for you, and why it’s so great. Kindly sharing their rather considerable knowledge with us are Managing Director Martyn King, and Technical Director Simon Sharman.

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GabiWHYPAY? infrastructure – an interview with two techy, savvy professionals to explain stuff to laypeople like you and me
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WHYPAY? – More than £500,000 saved in just one month!

In just one working month, WHYPAY? has collectively saved its users a staggering amount of over £500,000! That is because, unlike almost all conference call providers, WHYPAY? is genuinely, absolutely, emphatically, and unwaveringly free to use. No sneaky sign-up costs, no obscure limits which, when accidentally exceeded, result in devastating charges, no withholding of basic features to coerce you into paying. WHYPAY? is really, really free. Much freer than all those other ‘free’ conference calling services. £500,000 per month freer.

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GabiWHYPAY? – More than £500,000 saved in just one month!
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What is an SMS shortcode?

A shortcode works like a regular telephone number, but it has one characteristic which makes it really special – its length. Shortcodes, as their name suggest, are shorter than most telephone numbers as they are made up of only 5-6 digits. The value of this is that it’s really easy for your customers, and prospective customers, to remember the number and get in touch with you.

Typically, businesses use shortcodes as a means of allowing customers to opt-in to their SMS marketing or feedback campaigns.

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GabiWhat is an SMS shortcode?
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IVR tips – the good, the bad and the ugly

Interactive voice response (IVR) is a great tool with a bad rep. Despite its potential convenience and ease of use for companies and customers alike, setting up IVR is a task so rarely executed well, that it has become hated and dreaded by many. So what can you do to make your IVR system stand out from the hordes of ineffectual, repetitive, and confusing keypad-conversations that happen every day?

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GabiIVR tips – the good, the bad and the ugly
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Are people bored of tech?

A survey conducted by Accenture has yielded some pretty concerning results for the wellbeing of the technology industry. 28,000 consumers in 28 different countries were asked about their intentions and expectations regarding technology in the coming year, and the general impression seems to be one of disappointment, disillusion, and a lack of enthusiasm.

Less than half of all the respondents reported any intention to purchase a smartphone in the next year, dropping from 54% last year to 48% this year. Accenture has been conducting this survey for almost a decade, and this marks the very first time that any drop in the number of people intending to buy a smartphone has been found.

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GabiAre people bored of tech?
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Free online chat tools with LivePerson

At WHYPAY? we believe that effective business tools shouldn’t cost the Earth, which is why we set out to make the best free conferencing service out there. This got us thinking: if you can get conference calls for no cost, what other great services can you get for free? That’s why we’ve scoured the web to find the best free services to help your business and to bring them to you weekly.

This week we look at how you could add another string to your customer service bow with online chat tool LivePerson.

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GabiFree online chat tools with LivePerson
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Free social media management: Look after your customers with Hootsuite

Social Media can be one of the best tools for spreading knowledge of your brand. A single post that goes viral could suddenly mean your company name is on the lips of millions of potential customers. However, a poorly managed channel can be a thorn in your virtual side.

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GabiFree social media management: Look after your customers with Hootsuite
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Free project management: Organise your working life with Trello

At WHYPAY? we believe that effective business tools shouldn’t cost the Earth, which is why we set out to make the best free conferencing service out there. This got us thinking: if you can get conference calls for no cost, what other great services can you get for free? That is why we have scoured the web to find the best free services to help your business and to bring them to you weekly.

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GabiFree project management: Organise your working life with Trello