business advice

All posts tagged business advice

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Could your business save £100k a year on conference calls?

Saving money can never really be a bad idea, can it? Particularly when you can save without compromising on quality or functionality. And that’s exactly what many happy users have found with WHYPAY?. If your business teleconferences frequently, you too could make savings of £100,000 or more in the next year by switching to WHYPAY?. That would leave you with a very nice sum to put towards crucial components of your business budget.

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GabiCould your business save £100k a year on conference calls?
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Need a UK teleconference service? Avoid this common mistake…

When you’re looking for a teleconference service, there’s a lot to think about. And many of us certainly are on the look-out for the perfect teleconference provider. Conference calls are such valuable business tools, but they have all kinds of other uses beyond business, too. Anybody who has ever wanted to speak to more than one person at a time would find group phone calls beneficial. And in the midst of the coronavirus lockdown, conference calls are earning the recognition as the wonderful tools they are. From fighting loneliness during self-quarantine, to continuing education through isolation, as well as helping people to work from home and religious services to run, conference calls are truly proving themselves. That’s why choosing the right teleconference service might be more important than ever. But too many people fall into the trap of incurring unexpected or unnecessary costs by choosing the wrong teleconference service.

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GabiNeed a UK teleconference service? Avoid this common mistake…
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Setting up a conference call in Outlook: It’s easier than you think!

Setting up a conference call in Outlook is a great skill to have. It can save you valuable time, and can help ensure neither you nor your attendees ever miss a teleconference. And don’t worry, you’re in luck. It’s so easy, even the word ‘skill’ might be a stretch. If you frequently use Outlook in your professional life, read on to find out how you can integrate your routine conference calls into your Outlook usage. You’ll be setting up a conference call in Outlook before you know it!

Before setting up a conference call in Outlook, set up a WHYPAY? account

If you’re already a WHYPAY? user, you can, of course, skip this step. But for those who might not yet have discovered how much free conference calls can benefit your business, you’ll need a few seconds to create your free WHYPAY? account. And yes, we really do mean seconds.

To get started, you can simply visit the WHYPAY? homepage and hit ‘Create a FREE Conference’. Or, even easier, click the button below.

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GabiSetting up a conference call in Outlook: It’s easier than you think!
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The free conference call business model: How can it be free?

A lot of people have (very valid) questions about the free conference call business model. It’s not surprising people are curious. Conference calling is part and parcel of daily life – and not just in business. That such a powerful and ubiquitous tool should be free can seem quite remarkable for two reasons.

Firstly, we tend to associate value with cost (pretty logically). How can something that’s simple enough to be free be so useful? Actually, it’s in part the fact that they can be free that makes them so valuable for many demographics. For example, free conference calling allows charities to maintain internal and external communications without eating into their budgets. That means they can do even more good, and foster collaborations with other organisations. At the same time, they aren’t having to use funds that could be put to researching how best to achieve their philanthropic goals, or hiring talented people who can help them do so. Likewise, free NHS conference calls mean telecommunications aren’t using up money that should be put to treating people.

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GabiThe free conference call business model: How can it be free?
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Should you use an 03 phone number for business?

Why should you consider an 03 phone number for business? Running a business means you’re already making a lot of decisions a lot of the time. And each decisions requires you to weigh up different factors. You’re balancing costs, time, demands on your employees, maintaining your brand, and – probably most importantly – customer experience and satisfaction. One key part of providing all-important excellent customer service is ensuring your company is reachable. These days, that’s easily achievable.

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GabiShould you use an 03 phone number for business?
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Custom branded conference calls for the ultimate first impression

Personalisation is the word of the moment. In all things, we are leaning into individualism. People are increasingly comfortable with, even encouraged to embrace, the things that make them unique. And in turn, they want the things they have to be unique. Likewise, as markets become saturated and competitive, protecting and promoting your company’s brand is imperative. One step in making a fabulous first impression and ensuring your brand isn’t diluted is to use branded conference calls.

Do first impressions matter?

It might be somewhat of a tired truism to say that you don’t get a second chance at a first impression. But that doesn’t make it any less vital – particularly for businesses. The fact is, first impressions are made in a matter of seconds, but they can have a seriously long-lasting impact. In fact, a Harvard study found that fleeting and silent first impressions moulded people’s permanent feelings.

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GabiCustom branded conference calls for the ultimate first impression
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AI and business communication – what can we expect?

AI stands for Artificial Intelligence, and it’s a slightly tricky topic. What we do know is that AI and business communication have developed a close relationship. And it seems built to last.

What is AI anyway?

But in the public consciousness AI manages to be at once ubiquitous and mysterious. Despite appearing in news stories and general conversation on a daily basis, there remains confusion about what AI actually is.

There are certainly helpful definitions of AI. Some experts even divide it into smaller categories. This has been done according to the technology’s scope, for example, with some classifying AI as either Artificial Narrow Intelligence, Artificial General Intelligence, or Artificial Super Intelligence.

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GabiAI and business communication – what can we expect?
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How to moderate a conference call – an easy guide

Given the universally acknowledged usefulness of conference calls for businesses, you probably participate in one on an almost daily basis. In fact, it seems nearly half of all workplace meetings happen via teleconference, according to a Voxbone study. But, as we all know to be true at social events, attending and hosting are often very different experiences. If it’s your first time running the show, it’s natural that you might be unsure about how to moderate a conference call. Luckily, there’s help at hand. Arm yourself with both brilliant tips for planning conference calls and powerful moderation tools, and your participants will be coming to you for advice on how to moderate a conference call.

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GabiHow to moderate a conference call – an easy guide
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How to set up a custom conference call greeting

At WHYPAY?, we pride ourselves on our super reliable, high-quality calls. And we know our participants appreciate the reliability of the service too. You only need to glance over Trustpilot to see it! Our reviews often talk about WHYPAY? calls’ simplicity, ease and constancy. But simple and reliable doesn’t have to mean basic, boring or predictable. In fact, WHYPAY? has just had an exciting refresh. Some of these brilliant new features we’ve introduced allow for awesome custom-branding on your conference calls. One effective and easy way to give a strong impression of your organisation is with a custom conference call greeting. Here, we outline how to do just that.

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GabiHow to set up a custom conference call greeting
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Conference call etiquette: the ultimate guide

In today’s world, conference call etiquette is a vital part of your professional toolbelt. In fact, because of the many uses of group phone calls, knowing the expectations for hosts and participants is becoming a basic inter-personal skill. At the same time, though, planning a conference call requires you to consider some factors that don’t come into play in a business meeting.

And maybe the practice isn’t all that familiar to you. There are certain industries where adoption of new technology has been slower. Look at the charitable sector, for example. Despite how much charities can gain by embracing technology, and how useful conference calls are for non-profits, it’s a field notorious for struggling to keep abreast of developments.

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GabiConference call etiquette: the ultimate guide