business advice Archives

How to improve unspoken communication on a conference call

Admin 3rd February 2021

Verbal signals are an important part of all communication. But conference call communication depends on verbal and non-verbal signalling. In the age of teleconferencing (and seemingly its glory year!), they’re vital signs into how successful an interaction is. You may be pitching to a prospective client, it may be your weekly team catch up, or you may be a director presenting to an entire department. No matter the purpose of the call, if you are trying to deliver an engaging conference call, getting clued up on non-verbal and verbal signals is crucial. They can indicate that somebody is losing interest. Picking up on these feelings gives you the chance to try and improve things.

Read through our guide about some of the ways to improve communication on a conference call, by reading signals that call participants aren’t invested. We’ll also advise on what to do to turn things around.

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Has 2020 built more trust among teams?

Admin 10th January 2021

One of the big debates of 2020 was whether we should trust employees who work from home. We all had to adjust to new ways of living in 2020, especially those of us who switched to remote work. Our old routines have given way to new ones. We’ve forged new means of communication that, even post-pandemic, we’ll still use.

Thinking about traditional modes of working, perhaps the single biggest change is in the dynamic between colleagues. More specifically: how is your team dynamic affected when the members of that team are working remotely? A Forbes article published on 27th May goes some way in arguing that employers don’t trust people to work from home.

What does this mean for the future? Is there a fundamental distrust at the heart of WFH culture? Or has 2020 built more trust among teams and between the business owner and employee?

Read our article to find out…

Remote Working

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Is remote working the future? These businesses are making the switch

Admin 5th January 2021

In late March, when the COVID-19 pandemic arrived in the UK, many businesses had to adapt to a remote working environment. From creative agencies to corporate lawyers, working from home soon became the norm.

Remote working certainly isn’t for everyone, and some businesses have embraced the change more than others. However, in a world of time-consuming commutes and expensive office spaces, this new way of working has been a breath of fresh air for some businesses.

As a result, these firms have recently switched to remote working permanently – here’s why.

Remote Working

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Five trends shaping the future of work

Admin 4th January 2021

With the unpredictability that hit us in 2020, it’s no surprise you’re interested in knowing five trends shaping the future of work. The workplace as we know it has changed dramatically. Since the COVID-19 crisis, our working days are vastly different to what we’re used to and there are potentially more changes to come.

Most rapid was our newfound working from home situations, of course – that’s a biggie. However, over the last decade or so there have been many trends shaping the future of remote work, some of which look set to shape the future of work entirely.

Remote Working

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The ultimate guide to effective note-taking on a conference call

Admin 10th December 2020

Conference calls are an excellent way to work and collaborate with others remotely, whether you are two businesses collaborating on opposite sides of the world or one fully remote team looking to stay connected. There’s no doubt conference calls are a must-have tool for many businesses today, but the key to any great conference call is effective note-taking.

Learn how to take notes during a phone call (or a video conference) with our guide.

Business Tips and Advice, Conference Call Tips, Remote Working

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10 ways to avoid working from home distractions

Admin 27th October 2020

Many people are currently combating working from home distractions. Of course, working from home can be a godsend for parents looking to spend more time with the family, those with extremely long commutes or even people who simply work better in their own space. Gone are the times when people believed it essential to be in an office setting to get work done.

However, worker productivity when at home is still under scrutiny, and not all employers are convinced that it’s a positive thing. One contributing factor may be those pesky working from home distractions which affect the best of us. Instead of pushing through in a chaotic work environment, read on to learn a few tips and tricks on how to create a feng shui zone for your distraction-free home office.

Remote Working

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What’s the best time for a conference call?

Admin 8th October 2020

No doubt you’ve frequently wondered about the best time for a conference call. It isn’t exactly clear-cut. While some of us are more productive in the mornings, there are others who, fuelled by the lunchtime break, get to the bottom of their to-do lists in the afternoon. Whichever group you belong to, scheduling in conference calls is the perfect way for you to find a balance for your team and enable communication and collaboration. But to find the best time for your conference calls, you’ll want to read on.

Conference Call Tips, Remote Working

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Could your business save £100k a year on conference calls?

Admin 28th April 2020

Saving money can never really be a bad idea, can it? Particularly when you can save without compromising on quality or functionality. And that’s exactly what many happy users have found with WHYPAY?. If your business teleconferences frequently, you too could make savings of £100,000 or more in the next year by switching to WHYPAY?. That would leave you with a very nice sum to put towards crucial components of your business budget.

Business Conference Calls

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Need a UK teleconference service? Avoid this common mistake…

Admin 7th April 2020

When you’re looking for a teleconference service, there’s a lot to think about. And many of us certainly are on the look-out for the perfect teleconference provider. Conference calls are such valuable business tools, but they have all kinds of other uses beyond business, too. Anybody who has ever wanted to speak to more than one person at a time would find group phone calls beneficial. And in the midst of the coronavirus lockdown, conference calls are earning the recognition as the wonderful tools they are. From fighting loneliness during self-quarantine, to continuing education through isolation, as well as helping people to work from home and religious services to run, conference calls are truly proving themselves. That’s why choosing the right teleconference service might be more important than ever. But too many people fall into the trap of incurring unexpected or unnecessary costs by choosing the wrong teleconference service.

How Can Conference Calls Be Free?, Learn About Conference Calling

Setting up a conference call in Outlook: It’s easier than you think!

Admin 27th January 2020

Setting up a conference call in Outlook is a great skill to have. It can save you valuable time, and can help ensure neither you nor your attendees ever miss a teleconference. And don’t worry, you’re in luck. It’s so easy, even the word ‘skill’ might be a stretch. If you frequently use Outlook in your professional life, read on to find out how you can integrate your routine conference calls into your Outlook usage. You’ll be setting up a conference call in Outlook before you know it!

Before setting up a conference call in Outlook, set up a WHYPAY? account

If you’re already a WHYPAY? user, you can, of course, skip this step. But for those who might not yet have discovered how much free conference calls can benefit your business, you’ll need a few seconds to create your free WHYPAY? account. And yes, we really do mean seconds.

To get started, you can simply visit the WHYPAY? homepage and hit ‘Create a FREE Conference’. Or, even easier, click the button below.

Create a FREE Teleconference Read more »

Business Conference Calls, Business Tips and Advice