business advice

All posts tagged business advice

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The free conference call business model: How can it be free?

A lot of people have (very valid) questions about the free conference call business model. It’s not surprising people are curious. Conference calling is part and parcel of daily life – and not just in business. That such a powerful and ubiquitous tool should be free can seem quite remarkable for two reasons.

Firstly, we tend to associate value with cost (pretty logically). How can something that’s simple enough to be free be so useful? Actually, it’s in part the fact that they can be free that makes them so valuable for many demographics. For example, free conference calling allows charities to maintain internal and external communications without eating into their budgets. That means they can do even more good, and foster collaborations with other organisations. At the same time, they aren’t having to use funds that could be put to researching how best to achieve their philanthropic goals, or hiring talented people who can help them do so. Likewise, free NHS conference calls mean telecommunications aren’t using up money that should be put to treating people.

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AdminThe free conference call business model: How can it be free?
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Should you use an 03 phone number for business?

Why should you consider an 03 phone number for business? Running a business means you’re already making a lot of decisions a lot of the time. And each decisions requires you to weigh up different factors. You’re balancing costs, time, demands on your employees, maintaining your brand, and – probably most importantly – customer experience and satisfaction. One key part of providing all-important excellent customer service is ensuring your company is reachable. These days, that’s easily achievable.

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AdminShould you use an 03 phone number for business?
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Custom branded conference calls for the ultimate first impression

Personalisation is the word of the moment. In all things, we are leaning into individualism. People are increasingly comfortable with, even encouraged to embrace, the things that make them unique. And in turn, they want the things they have to be unique. Likewise, as markets become saturated and competitive, protecting and promoting your company’s brand is imperative. One step in making a fabulous first impression and ensuring your brand isn’t diluted is to use branded conference calls.

Do first impressions matter?

It might be somewhat of a tired truism to say that you don’t get a second chance at a first impression. But that doesn’t make it any less vital – particularly for businesses. The fact is, first impressions are made in a matter of seconds, but they can have a seriously long-lasting impact. In fact, a Harvard study found that fleeting and silent first impressions moulded people’s permanent feelings.

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AdminCustom branded conference calls for the ultimate first impression
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AI and business communication – what can we expect?

AI stands for Artificial Intelligence, and it’s a slightly tricky topic. What we do know is that AI and business communication have developed a close relationship. And it seems built to last.

What is AI anyway?

But in the public consciousness AI manages to be at once ubiquitous and mysterious. Despite appearing in news stories and general conversation on a daily basis, there remains confusion about what AI actually is.

There are certainly helpful definitions of AI. Some experts even divide it into smaller categories. This has been done according to the technology’s scope, for example, with some classifying AI as either Artificial Narrow Intelligence, Artificial General Intelligence, or Artificial Super Intelligence.

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AdminAI and business communication – what can we expect?
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How to moderate a conference call – an easy guide

Given the universally acknowledged usefulness of conference calls for businesses, you probably participate in one on an almost daily basis. In fact, it seems nearly half of all workplace meetings happen via teleconference, according to a Voxbone study. But, as we all know to be true at social events, attending and hosting are often very different experiences. If it’s your first time running the show, it’s natural that you might be unsure about how to moderate a conference call. Luckily, there’s help at hand. Arm yourself with both brilliant tips for planning conference calls and powerful moderation tools, and your participants will be coming to you for advice on how to moderate a conference call.

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AdminHow to moderate a conference call – an easy guide
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How to set up a custom conference call greeting

At WHYPAY?, we pride ourselves on our super reliable, high-quality calls. And we know our participants appreciate the reliability of the service too. You only need to glance over Trustpilot to see it! Our reviews often talk about WHYPAY? calls’ simplicity, ease and constancy. But simple and reliable doesn’t have to mean basic, boring or predictable. In fact, WHYPAY? has just had an exciting refresh. Some of these brilliant new features we’ve introduced allow for awesome custom-branding on your conference calls. One effective and easy way to give a strong impression of your organisation is with a custom conference call greeting. Here, we outline how to do just that.

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AdminHow to set up a custom conference call greeting
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Conference call etiquette: the ultimate guide

In today’s world, conference call etiquette is a vital part of your professional toolbelt. In fact, because of the many uses of group phone calls, knowing the expectations for hosts and participants is becoming a basic inter-personal skill. At the same time, though, planning a conference call requires you to consider some factors that don’t come into play in a business meeting.

And maybe the practice isn’t all that familiar to you. There are certain industries where adoption of new technology has been slower. Look at the charitable sector, for example. Despite how much charities can gain by embracing technology, and how useful conference calls are for non-profits, it’s a field notorious for struggling to keep abreast of developments.

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AdminConference call etiquette: the ultimate guide
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6 communication quotes that really hold true in business

We’re all trying to find success, whatever that means to us. Often, this requires innovation and individuality. These days, we know the value of thinking outside the box and pushing boundaries. But while blazing your own trail is undeniably admirable – and important – there’s a lot of wisdom out there that we can benefit from. We’ve gathered some of our favourite quotes about communication that ring true in business and beyond. If you want to inspire your team with the importance of communication, read on.

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Admin6 communication quotes that really hold true in business
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Project management tips for beginners: A simple, effective guide

An interesting distinction exists between ‘job’ and ‘project’. According to marketing expert Seth Godin, the latter is more open, dynamic and less about obligation. In fact, a lot of us have projects totally unrelated to our professional lives. It might be to learn how to cook Thai cuisine, run a 10k, or practice meditation every evening. But many of us do get assigned projects as part of our working lives. If it’s the first time you’ve headed up a team and task, it can feel a little daunting. But with these project management tips for beginners, you’ll be feeling like a natural-born leader and trailblazer in no time!

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AdminProject management tips for beginners: A simple, effective guide
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The advantages and disadvantages of conference calls

Despite having found their place in most people’s everyday work life, the advantages and disadvantages of conference calls remain contentious. As technology has developed and different types of teleconferencing emerge, the debate gets more complicated. Add the increasing number of alternative affordable communication tools, and it can be difficult to figure out which channel is best for a given situation. To clarify things, we’re looking at the key advantages and disadvantages of conference calls.

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AdminThe advantages and disadvantages of conference calls