There is a very high chance that conference calling has become a part of your everyday professional life. This isn’t some sort of sweeping generalisation or narrow-minded view in which everybody works in a 9 to 5 office job.
In fact, teleconferencing has thrived across almost innumerable fields, proving itself useful to tutors and teachers – it was even the starting point of the phenomenon of Dr. Tyler DeWitt’s YouTube channel and the educational revolution to which it is contributing.
As summer reaches the northern hemisphere, the numbers of people jetting off are steadily increasing. While we have had uncharacteristically warm weather recently in Britain as the thermometer reached its highest point in forty years, many of us seek even sunnier pastures, or simply want the excitement of travelling somewhere new.
But though being in a brand new place can be truly exhilarating, it doesn’t come without some challenges. For many, it is the distance itself, the very thing a traveller is seeking, which can be difficult.
Conference calls remain one of the most popular and most powerful communication tools available, and their place as a staple part of most businesses’ coherence and communication has been largely unchallenged. A big part of this is doubtless the ease of accessibility which they provide. You don’t need WiFi, you don’t need a camera or any other specialist technology, you don’t need to be in any specific location – all you need is a telephone, be it landline or handheld.
By now, most people have heard of the wonders of free conference calling. Many questions have been rattling around, like how a conference call can really be free, how to find the ones that are free, whether a company can make money from offering free conference calls, who free conference calls are useful to (answer: everyone. Students, teachers, prayer groups, bands, sportspeople, and many more have all found great, innovative, and helpful ways to make the most of these services), and why anybody would pay for a conference call if you can actually get them for free.
A lot of people’s immediate reaction to being offered something for free is disbelieving skepticism. The assumption is that there must be a catch, a condition, a hidden cost. Sometimes, these sage cynics are right; a lot of conference call services claiming to be free do end up costing you money. Sometimes it’s in sign-up fees, sometimes they charge you for what they term ‘extras’, but which they know are almost always essentials, and sometimes it’s only free if you have a very small number of participants or a very small number of minutes. Wherever the charges are hidden, it’s causing a lot of confusion and mistrust in an industry which is trying desperately to clean up its image.
Very often, people hear the word ‘free’ and become immediately wary. There is, of course, the knee-jerk reaction that there’s no such thing as a free lunch. In this increasingly cynical, avaricious, money-centric world filled with false promises and loopholes, it’s an understandable reaction. Still, having even given WHPAY?’s website or blog a cursory glance, you would, by now, know that although we can make no promises about lunch, there is such a thing as a genuinely free conference call.
Interactive voice response (IVR) is a great tool with a bad rep. Despite its potential convenience and ease of use for companies and customers alike, setting up IVR is a task so rarely executed well, that it has become hated and dreaded by many. So what can you do to make your IVR system stand out from the hordes of ineffectual, repetitive, and confusing keypad-conversations that happen every day?
A buzz is quickly growing around the term ‘LiFi’, but what is it actually all about? The quick version is, it’s a much, much, much faster version of WiFi – about 100 times faster, in fact, reaching up to 224GB/s. Li-Fi is an abbreviated form of ‘Light Fidelity’, which is the term given to this particular wireless connection. As its name suggests, it is an optical wireless communication, using visible light, infra-red, and near ultra-violet in the place of radio frequency waves. This means it can carry a great deal more information. In normal Visible Light Communication, LEDs (Light Emitting Diodes) are switched on and off rapidly – too rapidly for a human to notice. However, LiFi would involve keeping the LEDs switched on all the time, although they could be dim enough to be impossible to perceive by the naked eye. This, of course, means that LiFi will be a relatively energy efficient mode of communication.
Going green has in the past decade become almost like the new ‘must-have’ accessory for businesses; neglect to take action at your peril, as it can cost you vital public esteem and positive branding. But is it something that should really concern you for your business?
Having to host a conference call, particularly for the first time, can feel a bit daunting or even confusing. It’s important to have an idea about what you’re doing, so that you can have a productive, useful meeting over the phone, rather than a confused, chaotic call that’s hard work for everyone. To make sure your conference calls are streamlined and productive, we’ve put together this handy, comprehensive guide. Following these steps will allow you to get the most out of your call.