communications technology

All posts tagged communications technology

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Should you hold conference calls or a video calls?

A lot of us often wonder about whether to choose conference calls or video calls. There are big benefits on both sides, and some shared across the two. After all, there’s no doubt that advancements in call technology have paved the way for new communication methods at work. They allow us to host keynote presentations from across the world, offering inclusivity to those with accessibility needs. Any type of group phone call also provides a sense of connection when teammates are working apart – something particularly valuable through COVID-related lockdowns and social distancing.

But while jumping on a video call has become a knee-jerk reaction for many, it’s not without its drawbacks. Video brings some complications that traditional conference calls simply don’t have. If you’re wondering whether to organise a conference call or video call, don’t forget that sometimes just picking up the phone is the better option.

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GabiShould you hold conference calls or a video calls?
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How to encourage conference call participation

With telecommuting become part and parcel of daily life, the need to encourage conference call participation is on all our radars. Whether you are a developer, manager, director or client, you will probably understand the challenges that conference call participation can pose. Meeting dynamics often solidify rather quickly, as extraverted participants take centre stage and readily express their opinions. Bolder characters may be excellent for producing new ideas. Unfortunately, though, it can cause participants who are more reserved to fade into the background. If you want to enhance your team’s productivity and unity, implementing some of the following solutions can work wonders. After all, we all want to learn how to have more effective conference calls.

Both the call’s leader and its participants can make a huge difference in encouraging conference call participation. Read on to discover some tips and tactics to improve your team’s conference call participation.

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GabiHow to encourage conference call participation
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10 ways to be more effective on conference calls

Since last year, people are increasingly keen to learn how to hold effective conference calls. For those who lead team meetings, reflection is commonplace when it comes to making sure the valuable time spent together is as productive as possible. You might try different meeting structures or various frequencies of conference calls – you may even ask yourself ‘are conference calls effective at all?’. Balancing productivity with team engagement is the real challenge for meeting leaders. To find out how to achieve effective conference calls, read on to discover our top ten tips.

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Gabi10 ways to be more effective on conference calls
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Is remote working the future? These businesses are making the switch

In late March, when the COVID-19 pandemic arrived in the UK, many businesses had to adapt to a remote working environment. From creative agencies to corporate lawyers, working from home soon became the norm.

Remote working certainly isn’t for everyone, and some businesses have embraced the change more than others. However, in a world of time-consuming commutes and expensive office spaces, this new way of working has been a breath of fresh air for some businesses.

As a result, these firms have recently switched to remote working permanently – here’s why.

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GabiIs remote working the future? These businesses are making the switch
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Want to video call or screen share? Try out Call.Group Beta today!

Now more than ever before, we are all looking for the best ways to stay connected. The coronavirus pandemic has meant an unprecedented amount of people are working remotely full time. It’s also created new challenges for teachers and students. Charities and religious organisations, too, have been getting creative and technological in a bid to keep providing guidance and support to their communities. And across the board, all of us need to maintain human connection. Loneliness is a dangerous state for our mental and physical health. Here at WHYPAY?, we’re proud and thrilled that conference calling has helped in all of these areas and many, many more as people continue to self-isolate. And to make communication as accessible as possible, we also waived Plus subscription charges up until July.

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GabiWant to video call or screen share? Try out Call.Group Beta today!
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Could your business save £100k a year on conference calls?

Saving money can never really be a bad idea, can it? Particularly when you can save without compromising on quality or functionality. And that’s exactly what many happy users have found with WHYPAY?. If your business teleconferences frequently, you too could make savings of £100,000 or more in the next year by switching to WHYPAY?. That would leave you with a very nice sum to put towards crucial components of your business budget.

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GabiCould your business save £100k a year on conference calls?
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Need a UK teleconference service? Avoid this common mistake…

When you’re looking for a teleconference service, there’s a lot to think about. And many of us certainly are on the look-out for the perfect teleconference provider. Conference calls are such valuable business tools, but they have all kinds of other uses beyond business, too. Anybody who has ever wanted to speak to more than one person at a time would find group phone calls beneficial. And in the midst of the coronavirus lockdown, conference calls are earning the recognition as the wonderful tools they are. From fighting loneliness during self-quarantine, to continuing education through isolation, as well as helping people to work from home and religious services to run, conference calls are truly proving themselves. That’s why choosing the right teleconference service might be more important than ever. But too many people fall into the trap of incurring unexpected or unnecessary costs by choosing the wrong teleconference service.

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GabiNeed a UK teleconference service? Avoid this common mistake…
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Dual-tone Multi-Frequency (DTMF) – Explanation and common issues

The use of DTMF is prevalent across telephone networks for things such as selecting Interactive Voice Response (IVR) customer service menu choices, entering digits to check your bank account balance or paying a bill, and for accessing conference services like WHYPAY?.

So what is DTMF?

As its name suggests, it is a combination of high and low frequency tones that when selected via a digit on your telephone keypad, transmits the identity of that digit as a pair of frequencies.

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GabiDual-tone Multi-Frequency (DTMF) – Explanation and common issues
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Distance learning during the coronavirus pandemic: continuing education during quarantine

Distance learning during the coronavirus pandemic has been pushed to the forefront of many minds ahead the blanket closure of UK schools this Friday. It comes as universities in the country also suspend face-to-face learning. And while the severity of the situation extends far beyond education, and teachers’, students’ and families’ wellbeings are the priority, trying to continue education during quarantine is an important challenge. There are all kinds of factors at play here. But sometimes, the simplest solution turns out to be the one that can fix it all. As teachers try to provide distance learning during the coronavirus pandemic, they might find conference calls to be the perfect tool.

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GabiDistance learning during the coronavirus pandemic: continuing education during quarantine
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Fighting loneliness during self-isolation: stay in touch through the COVID-19 pandemic with free conference calls

Fighting loneliness during self-isolation is becoming a growing concern as the coronavirus crisis mounts. Governments in Spain, France and Italy have already imposed strict social distancing measures. In Spain, most people have been restricted to their own homes except to visit a medical professional, buy medicine or visit their nearest shop. Meanwhile, French cinemas, cafes, shops and other venues have closed and the public urged to remain home. Italians have been on lockdown for days. Here in the UK, it is expected that over-70s will soon be instructed to self-quarantine, too, reportedly for an extended period of time. For a social group whose health and wellbeing have for decades been undermined by isolation and solitude, loneliness during self-isolation may be a daunting thought. Luckily, there are ways for families and loved ones to stay in touch.

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GabiFighting loneliness during self-isolation: stay in touch through the COVID-19 pandemic with free conference calls