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Latest news and views from WHYPAY?

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Who is paying for your free conference calls?

A lot of people’s immediate reaction to being offered something for free is disbelieving skepticism. The assumption is that there must be a catch, a condition, a hidden cost. Sometimes, these sage cynics are right; a lot of conference call services claiming to be free do end up costing you money. Sometimes it’s in sign-up fees, sometimes they charge you for what they term ‘extras’, but which they know are almost always essentials, and sometimes it’s only free if you have a very small number of participants or a very small number of minutes. Wherever the charges are hidden, it’s causing a lot of confusion and mistrust in an industry which is trying desperately to clean up its image.

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AdminWho is paying for your free conference calls?
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How secure is free conference calling? Is it safe?

Very often, people hear the word ‘free’ and become immediately wary. There is, of course, the knee-jerk reaction that there’s no such thing as a free lunch. In this increasingly cynical, money-centric world filled with false promises and loopholes, it’s an understandable reaction. Still, having even given WHYPAY?’s website or blog a cursory glance, you would know that although we can make no promises about lunch, there is such a thing as a genuinely free conference call.

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AdminHow secure is free conference calling? Is it safe?
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Don’t just give… Be wonderful.

A new charity fundraising platform goes live this month – and 100% of donations will go directly to supported charities. The Wonderful Organisation has been launched by Manchester businessman Kieron James to give fundraisers an alternative to platforms that charge charities, make deductions to cover costs, generate profit or take a cut from Gift Aid – a scheme enabling charities to reclaim tax on donations made by UK taxpayers.

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AdminDon’t just give… Be wonderful.
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WHYPAY? infrastructure – an interview with two techy, savvy professionals to explain stuff to laypeople like you and me

Trying to fully understand the workings and benefits of any technologically-based service can be tricky if you have no real involvement in the industry, as professionals consider so much knowledge a given. That’s why here, we try to break things down a little more, so that you can understand exactly what WHYPAY? is offering, whether it’s suitable for you, and why it’s so great. Kindly sharing their rather considerable knowledge with us are Managing Director Martyn King, and Technical Director Simon Sharman.

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AdminWHYPAY? infrastructure – an interview with two techy, savvy professionals to explain stuff to laypeople like you and me
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WHYPAY? – More than £500,000 saved in just one month!

In just one working month, WHYPAY? has collectively saved its users a staggering amount of over £500,000! That is because, unlike almost all conference call providers, WHYPAY? is genuinely, absolutely, emphatically, and unwaveringly free to use. No sneaky sign-up costs, no obscure limits which, when accidentally exceeded, result in devastating charges, no withholding of basic features to coerce you into paying. WHYPAY? is really, really free. Much freer than all those other ‘free’ conference calling services. £500,000 per month freer.

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AdminWHYPAY? – More than £500,000 saved in just one month!
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A brief history of 03 numbers

03 numbers are rooted in a truly positive and benevolent philosophy. They emerged in 2007, introduced by Ofcom, the industry regulator, to enable companies to lower the charges customers faced when trying to get in touch with them. 03 numbers allow private and public businesses and organisations to bear the brunt of the expense. Instead of being charged at a local rate like non-geographic 0845 numbers, or at the national rate like numbers beginning 0870, 03 numbers are charged at the same rate as a standard landline number would be – that is, any 01 or 02 number.

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AdminA brief history of 03 numbers
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What is an SMS shortcode?

A shortcode works like a regular telephone number, but it has one characteristic which makes it really special – its length. Shortcodes, as their name suggest, are shorter than most telephone numbers as they are made up of only 5-6 digits. The value of this is that it’s really easy for your customers, and prospective customers, to remember the number and get in touch with you.

Typically, businesses use shortcodes as a means of allowing customers to opt-in to their SMS marketing or feedback campaigns.

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AdminWhat is an SMS shortcode?
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IVR tips – the good, the bad and the ugly

Interactive voice response (IVR) is a great tool with a bad rep. Despite its potential convenience and ease of use for companies and customers alike, setting up IVR is a task so rarely executed well, that it has become hated and dreaded by many. So what can you do to make your IVR system stand out from the hordes of ineffectual, repetitive, and confusing keypad-conversations that happen every day?

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AdminIVR tips – the good, the bad and the ugly
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Free internal communication tool: get talking with Slack

At WHYPAY? we believe that effective business tools shouldn’t cost the Earth, which is why we set out to make the best free conferencing service out there. This got us thinking: if you can get conference calls for no cost, what other great services can you get for free? That is why we have scoured the web to find the best free services to help your business and to bring them to you weekly.

In this edition business communication is in the spotlight with the hugely successful conversation tool, Slack.

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AdminFree internal communication tool: get talking with Slack
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Are people bored of tech?

A survey conducted by Accenture has yielded some pretty concerning results for the wellbeing of the technology industry. 28,000 consumers in 28 different countries were asked about their intentions and expectations regarding technology in the coming year, and the general impression seems to be one of disappointment, disillusion, and a lack of enthusiasm.

Less than half of all the respondents reported any intention to purchase a smartphone in the next year, dropping from 54% last year to 48% this year. Accenture has been conducting this survey for almost a decade, and this marks the very first time that any drop in the number of people intending to buy a smartphone has been found.

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AdminAre people bored of tech?