business communication

All posts tagged business communication

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How to hold an international conference call

It’s a small world, so they say, and it’s getting smaller. As technology develops and spreads, we’re able to connect with more people, more instantaneously and more directly than ever before. This opens up a vast array of opportunities, something which can clearly be seen in the business arena. Thanks to telecommunications, you can have partners, investors, employees and clients all over the country, and even the world, meaning you get to make the most lucrative possible deals and work with the best and brightest in the field. But, of course, you need to make sure that you maintain open and straightforward lines of communication with your whole team and all of your customers or clients. That’s why a simple conference call is such a powerful tool.

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Gabi JamesHow to hold an international conference call
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How much could free conference calling help your business?

Conference calling has become a pretty universal component of conducting day-to-day business in all kinds of different fields. From education and medicine to finance and politics, and even areas which are more typically associated with real, live action like sports and musical concerts.

Really, it isn’t a question of if conference calling is useful to your professional life, but rather of just how useful it can be. And one of the things which could help a lot of businesses in just a matter of seconds is switching to genuinely free conference calls, rather than paying for monthly subscriptions or pricey per-call services. After all, with teleconferences being so beneficial, the expenses can really start piling up. In fact, WHYPAY? saved its customers nearly £1,000,000 just in the month of July by providing totally free teleconferencing. That’s a seriously impressive amount, and there’s very little to stop you from getting a piece of the pie! Simply head to the WHYPAY? homepage and hit the button to create a free telephone conference. You’ll get your very own secure conference call room, along with a secret PIN and room number needed to access it, guaranteeing your calls’ privacy. But how can something so easy (and free!) be so useful?

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Gabi JamesHow much could free conference calling help your business?
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How to prepare for a telephone interview

Summer is often a time for change and new beginnings. For some, it’s a sharper focus on fitness as the hot weather forces us to strip off and allows us to jog around the park without contracting a nasty cold. Often, it’s the time of year when we decide to shed a relationship we have outgrown. And with thousands of people finishing school, college, university and graduate schemes, there’s plenty of professional change happening, too. Even for those who’ve been employed for longer, you might be feeling ready to make a move to guarantee more (or less) sun for the rest of the year – or for countless other reasons.

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Gabi JamesHow to prepare for a telephone interview
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Have your cake and meeting

At WHYPAY? we are firm believers in balance. Taking a holistic approach over black-and-white thinking seems to lead to the best results, and a little bit of anything in moderation is good. That’s why we endorse a flexible work schedule which combines remote working with face to face meetings, fuelled with a few morale-boosting eats and treats. From tasty vegan lemon drizzle cake at Tibits to a hearty lunch at Pret a Manger, we don’t shy away from eating while we work. And with the savings you’d make from using WHYPAY? for genuinely free conference calling, you can afford that extra slice of cake and a refilled mug.

Is remote working the right choice?

Before diving into advice on how (and where) to work remotely, it’s worth taking a look over some background information to help you decide whether it’s right for you and your place of work.

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Gabi JamesHave your cake and meeting
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Does customer service really count?

In today’s fast-paced, rough and ready world, do we still care about how we treat one another? Do feelings have any place in the professional world, or should we be shifting our attentions and budgets away from customer services in favour of delivering quantifiable results?

It’s understandable that some companies might consider the latter the most logical approach. Wouldn’t people prefer to quickly receive the product or service than be treated courteously while they wait? Actually, no. And this is a mistake which can have seriously damaging results.

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Gabi JamesDoes customer service really count?
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How to be a good employer to remote staff

We’ve all heard the mythical stories about companies which have gone beyond strewing around a few bean bags to becoming ginormous, open-plan professional spaces with free food around the clock, puppy pens, gyms and beds for employees to nap in whenever they get sleepy. But of course, these things are not right, or even possible, for a lot of work places. So what is it that can make you a great employer in a slightly more conventional work place?

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Gabi JamesHow to be a good employer to remote staff
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NAMDET: A case study

The National Association of Medical Device Training, or NAMDET, is an organisation which carries out the invaluable work of ensuring that healthcare professionals are fully trained to use all kinds of specialist equipment in their work to look after people’s health. In this capacity, the organisation is crucial to ensuring the safety and care of patients across the country and spanning different medical fields. Because of the sheer spread of their reach, the large and varied membership (from medical engineers to risk and governance managers and nursing staff to operating department practitioners), as well as the instructive nature of their work, there’s no doubt that to the people at NAMDET, good communication is key.

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Gabi JamesNAMDET: A case study
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Is working from home the future?

The rate of technological development in the previous few years feels head-spinningly unprecedented, and is expected to continue in leaps and bounds. While for a lot of us, the advent of driverless cars (here appropriately showcased using another significant area of development: Virtual Reality, with a 360 degree video) take us back to giddy childhood dreams, there are some much more immediate and practical benefits remoulding the way we live – and specifically, the way we work.

Is there any need to change?

You’ve probably been hearing for a while that in many industries, the way we work is changing. There are lots of different reasons for this, not least of all a growing concern with how over-work is impacting upon our physical and mental health and the importance of being able to balance our professional and personal lives. This seems to be a particularly tricky area for us dedicated Brits, who have been found to be putting in more hours at the office than any of our European counterparts.

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Gabi JamesIs working from home the future?
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Teleconferencing and… medicine?

There is a very high chance that conference calling has become a part of your everyday professional life. This isn’t some sort of sweeping generalisation or narrow-minded view in which everybody works in a 9 to 5 office job.

In fact, teleconferencing has thrived across almost innumerable fields, proving itself useful to tutors and teachers – it was even the starting point of the phenomenon of Dr. Tyler DeWitt’s YouTube channel and the educational revolution to which it is contributing.

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Gabi JamesTeleconferencing and… medicine?
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Balancing work and leisure during the festive period

The season is upon us once again when every weekend is filled with reunions, parties and dinners. You’re seeing old friends and getting all the family back together again, maybe for the first time since the last holiday period.

Hopefully, you’ve managed to keep in touch , but we all know that striking a healthy balance between your commitment to your work and the time dedicated to your family is always a tricky area.

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Gabi JamesBalancing work and leisure during the festive period