A lot of us often wonder about whether to choose conference calls or video calls. There are big benefits on both sides, and some shared across the two. After all, there’s no doubt that advancements in call technology have paved the way for new communication methods at work. They allow us to host keynote presentations from across the world, offering inclusivity to those with accessibility needs. Any type of group phone call also provides a sense of connection when teammates are working apart – something particularly valuable through COVID-related lockdowns and social distancing.
But while jumping on a video call has become a knee-jerk reaction for many, it’s not without its drawbacks. Video brings some complications that traditional conference calls simply don’t have. If you’re wondering whether to organise a conference call or video call, don’t forget that sometimes just picking up the phone is the better option.
It’s Tuesday afternoon and you’re already four conference calls into the week. Of course, conference calls are important for so many businesses. But making conference calls more fun should be a bigger priority. Otherwise, they can become tedious and repetitive, and morale and productivity will drop.
Whether you’re working from home and need to catch up with colleagues, or you’re calling clients, these tips will help to make your next conference call more fun.
Verbal signals are an important part of all communication. But conference call communication depends on verbal and non-verbal signalling. In the age of teleconferencing (and seemingly its glory year!), they’re vital signs into how successful an interaction is. You may be pitching to a prospective client, it may be your weekly team catch up, or you may be a director presenting to an entire department. No matter the purpose of the call, if you are trying to deliver an engaging conference call, getting clued up on non-verbal and verbal signals is crucial. They can indicate that somebody is losing interest. Picking up on these feelings gives you the chance to try and improve things.
Read through our guide about some of the ways to improve communication on a conference call, by reading signals that call participants aren’t invested. We’ll also advise on what to do to turn things around.
Since last year, people are increasingly keen to learn how to hold effective conference calls. For those who lead team meetings, reflection is commonplace when it comes to making sure the valuable time spent together is as productive as possible. You might try different meeting structures or various frequencies of conference calls – you may even ask yourself ‘are conference calls effective at all?’. Balancing productivity with team engagement is the real challenge for meeting leaders. To find out how to achieve effective conference calls, read on to discover our top ten tips.
Maximising the quality of your conference call is a top priority for many. After all, the importance of audio conferencing cannot be understated. Being one of the most popular means of business communication, teleconferencing and high quality conference calls ensure that a business meeting is more productive at virtually no loss to the company. It’s a solution to previous practices that have now proven unsustainable. For example, the prohibitive travel costs of a business meeting meant that a chunk of your company’s money was spent on logistics alone.
With the unpredictability that hit us in 2020, it’s no surprise you’re interested in knowing five trends shaping the future of work. The workplace as we know it has changed dramatically. Since the COVID-19 crisis, our working days are vastly different to what we’re used to and there are potentially more changes to come.
Most rapid was our newfound working from home situations, of course – that’s a biggie. However, over the last decade or so there have been many trends shaping the future of remote work, some of which look set to shape the future of work entirely.
Conference calls are an excellent way to work and collaborate with others remotely, whether you are two businesses collaborating on opposite sides of the world or one fully remote team looking to stay connected. There’s no doubt conference calls are a must-have tool for many businesses today, but the key to any great conference call is effective note-taking.
Learn how to take notes during a phone call (or a video conference) with our guide.
However, worker productivity when at home is still under scrutiny, and not all employers are convinced that it’s a positive thing. One contributing factor may be those pesky working from home distractions which affect the best of us. Instead of pushing through in a chaotic work environment, read on to learn a few tips and tricks on how to create a feng shui zone for your distraction-free home office.
Creating a healthy work from home environment is one of the most important factors to consider when making the switch to a home office. While your desk setup is important, what’s going on around you is equally as important. Follow these tips to create the perfect work from home environment.
No doubt you’ve frequently wondered about the best time for a conference call. It isn’t exactly clear-cut. While some of us are more productive in the mornings, there are others who, fuelled by the lunchtime break, get to the bottom of their to-do lists in the afternoon. Whichever group you belong to, scheduling in conference calls is the perfect way for you to find a balance for your team and enable communication and collaboration. But to find the best time for your conference calls, you’ll want to read on.