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The importance of audio quality on your conference call

Admin 21st July 2014

Becoming one of the most popular means of business communication, teleconferencing ensures that a business meeting becomes more productive at virtually no loss to the company. Formerly, the prohibitive travel costs and the energy expenditure that a business meeting with prospective clients demands have meant that a chunk of the company’s money be wasted on an obligatory evil. With conference calling turning out to be a preferred way of dealing with clients, businesses choose a smarter and greener option of financial activity. But with conference calls becoming common-place, so does the frustration of dealing with the bad audio quality in a call.

Why audio quality is important

An audio conference call does not support visual images, it is highly important that an excellent audio quality is maintained in a call. In the absence of a visual counterpart, all communication becomes verbal. In this scenario, a bad medium of communication, or a poor connection leads to misunderstanding, irritation and even resentment. Since teleconferencing services are a cost-effective method, most businesses use them regularly; making a conference call could mean all the difference between a good deal and a bad one. Good audio quality is as important as the actual words used during the call.

How to ensure an effective audio quality in a call

The first thing that you must keep in mind is to make sure that you are with the right kind of teleconference services provider. Ensure that they use the latest technology. With the growth of today’s communication spectrum, any new leap in technology is bound to be overstepped by a greater leap in ingenuity. Your service provider must be updated. The next step in ensuring the audio quality of your call is to check whether the conference bridge suits your purpose. Read the provider’s sales letter carefully before committing to avoid later regrets.

While performing the call, make sure that you use the mute button efficiently. Deliberating and conferring with advisors, or any talk outside the actual call must be used this way, since it avoids confusion and great duration. Encourage the participants to use the mute option as well. Since network connectivity frequently becomes capricious, it is a good idea to switch off any communicating devices other than the teleconference phone to avoid the crackling interferences of multiple signals. Plastic or paper covers, files, computer keyboard etc must be kept far away from the speaker to avoid embarrassing disturbances.

Should you hold conference calls or a video calls?

Admin 12th March 2021

A lot of us often wonder about whether to choose conference calls or video calls. There are big benefits on both sides, and some shared across the two. After all, there’s no doubt that advancements in call technology have paved the way for new communication methods at work. They allow us to host keynote presentations from across the world, offering inclusivity to those with accessibility needs. Any type of group phone call also provides a sense of connection when teammates are working apart – something particularly valuable through COVID-related lockdowns and social distancing.

But while jumping on a video call has become a knee-jerk reaction for many, it’s not without its drawbacks. Video brings some complications that traditional conference calls simply don’t have. If you’re wondering whether to organise a conference call or video call, don’t forget that sometimes just picking up the phone is the better option.

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How to encourage conference call participation

Admin 2nd March 2021

With telecommuting become part and parcel of daily life, the need to encourage conference call participation is on all our radars. Whether you are a developer, manager, director or client, you will probably understand the challenges that conference call participation can pose. Meeting dynamics often solidify rather quickly, as extraverted participants take centre stage and readily express their opinions. Bolder characters may be excellent for producing new ideas. Unfortunately, though, it can cause participants who are more reserved to fade into the background. If you want to enhance your team’s productivity and unity, implementing some of the following solutions can work wonders. After all, we all want to learn how to have more effective conference calls.

Both the call’s leader and its participants can make a huge difference in encouraging conference call participation. Read on to discover some tips and tactics to improve your team’s conference call participation.

Business Conference Calls, Business Tips and Advice, Conference Call Tips, Remote Working

How do you make a conference call more fun?

Admin 11th February 2021

It’s Tuesday afternoon and you’re already four conference calls into the week. Of course, conference calls are important for so many businesses. But making conference calls more fun should be a bigger priority. Otherwise, they can become tedious and repetitive, and morale and productivity will drop.

Whether you’re working from home and need to catch up with colleagues, or you’re calling clients, these tips will help to make your next conference call more fun.

Conference Call Tips, Remote Working