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Using conference recording for employee exit interviews

Admin 16th July 2014

Today the popularity of teleconferencing has reached an unprecedented height. A conference call can cut down costs, yield more productivity, bring geographically removed people closer, and even be used as a training tool for educational purposes. With the competent technology and the better features that the service providers bring to the scene, teleconferencing services have grown to encompass a wider variety of services, like web seminars and recording employee exit interviews.

Phone conferencing can advantageously affect a company’s growth and expansion because an employee can conduct businesses or make a sales presentation to a group of people in another part of the world, without even having to leave the office. Of the many new applications for conference calls, this article takes a look at how teleconference services can be helpful in recording an employee exit interview.

Conducting the interview

An exit interview is basically a way of determining why an employee decides to leave a corporation voluntarily. Conducted usually by the human resources managers of a company, an exit interview is an extremely informative way to get a feedback as to the corporation’s shortcomings or lacks. It could throw the light as to why an employee felt he had to leave the company, any concerns of his that could be rectified etc. With the invaluable data of this kind, the company can take steps to retain employees and improve the working conditions of existing employees. Usually performed by am HR manager, the employee is asked to fill out a questionnaire, which includes questions like: why did you choose to leave the job, were the working conditions adequate etc.

Introducing conference calls in exit interviews

Obviously, an exit interview conducted on paper reveals a lot about the company’s standards, which means that there is also the risk of it falling into the wrong hands. This might adversely affect a departing employee or the company themselves. However, teleconferencing on an exit interview ensures that the employee data comes to the company’s direct attention. Having a group of experienced advisors on panel conduct a phone-conference is a sure way of avoiding pitfalls and even promoting goodwill between the employers and the employee. There are other aspects too. Recording a phone-conference held with the company’s attorney is an excellent way to counter any litigation that may be filed against the company later. A recorded conversation in which facts are frankly discussed can be used as evidence in court, if need arises.

Should you hold conference calls or a video calls?

Admin 12th March 2021

A lot of us often wonder about whether to choose conference calls or video calls. There are big benefits on both sides, and some shared across the two. After all, there’s no doubt that advancements in call technology have paved the way for new communication methods at work. They allow us to host keynote presentations from across the world, offering inclusivity to those with accessibility needs. Any type of group phone call also provides a sense of connection when teammates are working apart – something particularly valuable through COVID-related lockdowns and social distancing.

But while jumping on a video call has become a knee-jerk reaction for many, it’s not without its drawbacks. Video brings some complications that traditional conference calls simply don’t have. If you’re wondering whether to organise a conference call or video call, don’t forget that sometimes just picking up the phone is the better option.

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How to encourage conference call participation

Admin 2nd March 2021

With telecommuting become part and parcel of daily life, the need to encourage conference call participation is on all our radars. Whether you are a developer, manager, director or client, you will probably understand the challenges that conference call participation can pose. Meeting dynamics often solidify rather quickly, as extraverted participants take centre stage and readily express their opinions. Bolder characters may be excellent for producing new ideas. Unfortunately, though, it can cause participants who are more reserved to fade into the background. If you want to enhance your team’s productivity and unity, implementing some of the following solutions can work wonders. After all, we all want to learn how to have more effective conference calls.

Both the call’s leader and its participants can make a huge difference in encouraging conference call participation. Read on to discover some tips and tactics to improve your team’s conference call participation.

Business Conference Calls, Business Tips and Advice, Conference Call Tips, Remote Working

How do you make a conference call more fun?

Admin 11th February 2021

It’s Tuesday afternoon and you’re already four conference calls into the week. Of course, conference calls are important for so many businesses. But making conference calls more fun should be a bigger priority. Otherwise, they can become tedious and repetitive, and morale and productivity will drop.

Whether you’re working from home and need to catch up with colleagues, or you’re calling clients, these tips will help to make your next conference call more fun.

Conference Call Tips, Remote Working