sales

All posts tagged sales

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Free CRM: Look after your customers with Really Simple Systems

Admin 11th December 2015

At WHYPAY? we believe that effective business tools shouldn’t cost the Earth, which is why we set out to make the best free conferencing service out there. This got us thinking: if you can get conference calls for no cost, what other great services can you get for free? That is why we have scoured the web to find the best free services to help your business and to bring them to you weekly.

This week we look at one of the best ways to look after your customers information for free by using Really Simple Systems.

What is CRM?

No matter what business you are in, you will have to deal with customers or clients to some degree and it’s these interactions that can make or break a company. Along with a decent product or service, a customer expects to be treated professionally and efficiently. While great customer interactions can lead to greater recognition, it’s also true that a poor experience could severely tarnish your reputation. If your business is to excel, you are going to need the right tools.

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AdminFree CRM: Look after your customers with Really Simple Systems
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Why the North is best for contact centres

Admin 7th December 2015

Recently published reports from CV-Library have revealed that customer services workers are in the worst paid sector, with the average income falling to 36.8% lower than the average income across the nation. This comes after another drop in the typical pay of a customer services worker, which has gone from £20,831 to £19,992 over the course of just one year. It is certainly not a great financial time to be working in contact centres.

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AdminWhy the North is best for contact centres
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GoDaddy survey finds 60% of businesses don’t have a website

Admin 10th November 2015

If you asked a random sample of people which single technological development has had the greatest impact in the past few decades, the answer you would probably hear most is ‘the Internet’. It has completely revolutionised almost every aspect of modern life, from dating, to shopping, to research, and obviously, the world of business.

However, there are those who have somehow not been swept up in the tidal wave that is the Internet. One group who has somehow slipped past is very small businesses, which GoDaddy defined as any businesses with fewer than 6 workers.

In fact, 59% of the 4,000 surveyed by GoDaddy don’t have a website, often citing the expenses and time that building a website would require as their reason for not taking control of their online presence.

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AdminGoDaddy survey finds 60% of businesses don’t have a website
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The most overlooked process in web design: user testing

Admin 12th October 2015

Designing a website can seem like an extremely daunting, mammoth task. Of course, it is a key component of any company, and in the modern world almost always an absolute necessity for any business to have success; from florists to banks to political parties and wastepaper basket companies. So, it makes sense that you would spend a great deal of time and money on making your website as attractive, professional and seamless as possible.

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AdminThe most overlooked process in web design: user testing
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Why is Edinburgh breeding UK technology start ups?

Admin 2nd October 2015

In recent years, Scotland’s capital has become something of a hot-bed for technology start ups. But why is it such a good place for new entrepreneurs to flock to when starting up their businesses?

Geography

To begin with, Edinburgh has multiple physical qualities which make it particularly well-suited to fostering new businesses. It is a convenient point for commuting and travelling to meetings, equipped with trains, buses, trams, and an airport and located only an hour away from the next largest city, Glasgow.

Edinburgh contains some of the very best science parks and research centres in the whole country, meaning new technological developments, discoveries, and innovations can always be supported. In addition to these, there are large amounts of start-up premises available to allow people to get a team together and get to work.

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AdminWhy is Edinburgh breeding UK technology start ups?
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Why your blog content isn’t getting read

Admin 10th September 2015

Creating great quality content is really important for your business, and comes with a whole host of benefits and positive impacts for your company and its image. But unfortunately, writing pieces of a high quality isn’t always quite enough to guarantee that your content actually reaches the audience you were hoping for.

For a lot of people, there is a great deal of frustration and confusion as to just why the content that they have put hard work into creating isn’t getting read.

There’s no simple equation to ensure that your content gets out there to all the right people, and no quick way to figure out exactly what’s holding it back. But if you are struggling to get your content read, it may well be for one of these reasons.

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AdminWhy your blog content isn’t getting read
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5 tips for working away from the office

Admin 20th August 2015

The way we work is rapidly changing, as technology allows us to stay constantly connected. Thanks to this, you can now decide how, where and when you work, to suit your own lifestyle, and more people than ever are adopting this new approach. If you have the opportunity to work away from the usual office environment, there are a few things to bear in mind to ensure you are as productive as possible.

1. Think about which environment is right for you

You have just gained the freedom to escape your office with its set rules and hours. So don’t carry on penning yourself in by making assumptions about what your new work environment should be like. For example, working from home doesn’t have to mean working from home. Experiment what kind of environment works for you and makes you as productive as possible – everybody is different. Try out coffeehouses, your garden, a study, the park, a library… there are so many possibilities, and you never know what could be the best for you. With more and more people choosing telecommuting as their mode of work, you can easily surround yourself with other people in the same position as you, so that you are still in a productive and work-driven atmosphere.

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Admin5 tips for working away from the office
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Business marketing tips: let your content do the talking

Admin 5th August 2015

For some people, marketing has developed a bad name. We have grown used to and tired of many of the intrusive pop-ups and colourful banners flashing above the information we had actually searched for. In many cases, such marketing techniques barely get a second glance. We now live in a world where there are a hundred providers of the same product or service, and each is using marketing to tell you why they are the best or the cheapest. It’s no wonder there are now so many reviewers who’s mission it is to separate the good from the average by testing products themselves and giving the buyer an “objective” opinion.

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AdminBusiness marketing tips: let your content do the talking
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Electronic band tanlines preview their new album via conference call

Admin 14th May 2015

Conference calling is not just reserved for businesses, and not tapping into its potential in all walks of life is a tragic waste, particularly when you can get it completely free. Recently, the electronic band Tanlines demonstrated some of the teleconference’s largely untapped potential by using a conference call to preview their new album.

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AdminElectronic band tanlines preview their new album via conference call
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The ‘do’s and ‘don’t’s of quarterly earnings conference calls

Admin 12th May 2015

Done badly, conference calls can end in disaster, but use them properly and conference calls could be one of the best business tools in your arsenal – particularly when you can use them completely free. Using a conference call to discuss your company’s earnings with investors, partners, analysts and so on can be an extremely efficient and beneficial practice, particularly if done on a regular basis – such as at the end of each quarter. Still, conducting a teleconference of this nature successfully isn’t always completely straightforward; certain techniques could work really well, while other practices might leave a bad impression and hinder the conversation. Of course, this is true in any conference call, so looking at some tips for voice meetings in general and common teleconferencing mistakes may be a good first move.

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AdminThe ‘do’s and ‘don’t’s of quarterly earnings conference calls