- How is it free?
- Conference rooms
- Setting up a conference call
- International access
How is it free?
Please also note that some call providers impose a cap to free bundled minutes when a call reaches a specific duration. So in the same way as calling a national rate 01 or 02 number with your 'free' minutes, you may be charged for calling the WHYPAY? number once your call reaches a certain call duration (typically over 1 hour). Many UK providers allow you to hang up and re-dial once you reach this point in order to avoid being charged.
Check your providers terms and conditions regarding your 'bundled' or 'free' minutes, as some 'free' minutes will still incur charges once you reach a given call duration.
WHYPAY? can provide this service to you, because we receive a small outpayment from BT for each conference call. WHYPAY? was established by Call Collective Ltd. and was created as a way of giving something back to the telecoms industry.
Click here to find out more about Call Collective.
people Conference rooms
Your speed dial number will look something like this:
If you create an account, you can also download a unique calendar event for each of your scheduled conference rooms, which will contain all the details you need to make the call. You can even dial straight in from your calendar on most smartphones!
settings_phone Setting up a conference call
Simply click on the Create Account button after generating your conference. The invitation email includes a calendar attachment, allowing you and your participants to store the conference details on your calendar. You can even dial straight in to your conference room from the attached calendar event on most smartphones.
NB: if you have free calls to landlines, please check with your communications provider if there are time limit constraints (e.g. some providers put a time limit of 1 hour on free calls - if this is the case, we would advise to hang up the call at 59 minutes and dial back in to count as a new call).
When accessing the website, it is done through a secure connection which means any data sent to and from the website cannot be intercepted by a third-party. If you choose to record your conference call, this is secured as the conference room organiser chooses who is able to access the recording when setting the room up.
language International access
If international callers dial our 03 number, the same applies, and they will have to check with their network for the exact charges.
International access number:
+44 84 5578 5578
UK charge: The cost of dialling our 0845 number from a UK network is 7ppm plus your phone company's access charge. Calls made from outside of the UK would be subject to call charges levied by the originating overseas telecommunications provider. Please use our 03 number if dialling from a UK network.
NB: If you're having trouble accessing WHYPAY? using both the 03 and 08 access number, please dial +44 18454 18454. Again, charges for calling this number from outside the UK will depend on the originating network provider.
The 01 number will NOT work if dialled from within the UK and offers no cost saving over calling our 03 number.
Remember, you will need to use the UK access codes recognised by your network provider. For example many networks in the United States require that you use '011' (US exit code), followed by '44' (UK entry code), followed by the number you wish to call.
Check your network provider's website or contact them directly to get the relevant access codes, and don't forget that you need to remove the zero from the beginning of a UK number if dialling in from outside the UK.
Call recordings are available for 7 days from the time each conference call is made. This is due to data storage constraints.
When you turn on call recording you can also specify the email addresses of the individuals you wish to receive recordings. You can edit this list as time goes on. Note that only the individuals who are one your call recordings list when a conference call is made, will have access the the recording of that conference call.