Top tips to hold the perfect conference call

conference calling

Conference calls have become a vital part of business life, yet a large number of companies are not utilising them to their full potential. The ability to successfully lead a conference call demonstrates management skills and the knowledge to direct a number of staff simultaneously. Adequate preparation and knowledge of conference calling can be the difference between a meeting which is extremely or productive, or one which turns out to be a colossal waste of time. So how do you prevent the latter? Here are some tips intended to ensure your conference calls are effective and engage each participant to contribute: 1) Create an agenda Without a pre-planned list of […]

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How Teleconferencing Helped Spread Christmas Cheer

The festive period has drawn to a close, meaning many of us are returning to work, healthy-eating, money-saving and generally re-introducing the moderations and self-control which allows us to function as adults. For a lot of people, the break was a very welcome one and brought with it much-needed respite from meetings, deadlines and the sometimes dreaded conference call. With all the mistakes which people continue to frequently make when teleconferencing, it’s not a wonder that some of us can hardly help but roll our eyes when we hear of one being scheduled. But we have a lot to thank the trusty teleconference for, especially around this time of year. […]

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Teleconferencing and… Medicine?

There is a very high chance that conference calling has become a part of your everyday professional life. This isn’t some sort of sweeping generalisation or narrow-minded view in which everybody works in a 9 to 5 office job. In fact, teleconferencing has thrived across almost innumerable fields, proving itself useful to tutors and teachers – it was even the starting point of the phenomenon of Dr. Tyler DeWitt’s YouTube channel and the educational revolution to which it is contributing. Then there is sport, where conference calls have typically played a big part for multiple reasons, including the utility it has shown itself to have for coaches and trainers, as […]

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Balancing Work and Leisure During the Festive Period

The season is upon us once again when every weekend is filled with reunions, parties and dinners. You’re seeing old friends and getting all the family back together again, maybe for the first time since the last holiday period. Hopefully, you’ve managed to keep in touch , but we all know that striking a healthy balance between your commitment to your work and the time dedicated to your family is always a tricky area. Thankfully, the situation is improving for a lot of people. A general trend towards more flexible work structures, the work of pioneers like Vanessa Tierney and the increasing availability of technology to facilitate remote work mean […]

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Would you be better suited to working remotely?

woman working remotely on laptop

Over four million people in the U.K. are estimated to work solely from home. This increase is due to the way we work evolving, meaning going into an office every day isn’t necessarily beneficial for every job role. Though it may appear that its mainly the employees who are better off for working remotely, employers also benefit massively as they require less office space and can therefore cut costs of rent significantly. Advancing technology means it is extremely easy for workers to contact the office from wherever they may be, thus driving the rising number of people working from home. Higher productivity rates than office workers While office workers are […]

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Why record conference calls?

There is nothing more frustrating in a conference than trying to furiously scribble down notes faster than the speaker delivers them. Equally as frustrating is trying to decipher someone else’s hieroglyphic-like scrawls post meeting. If you want to avoid having to resort to either of these then this post is for you… A large number of us don’t fully understand the power of using call recording until it is too late. The instant we realise that our note taking skills are abysmal, vital information is missing or something which was said has been misheard entirely are times we wish we could go back and hear all the information again. If […]

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How to avoid productivity-killer scenarios in meetings

Whether they are something we find enjoyable or not, meetings are an inevitable aspect of life in the business world. Thankfully, if meetings are run properly, we can come away from them feeling extremely positive and productive as they can help us collaborate as a team, save time and money and generate innovative ideas. Unfortunately however, not every business meeting accomplishes these outcomes. Below is a list of three common scenarios which can hinder our productivity in meetings and even result in the team failing. It is possible nevertheless, to get your meetings back on track by implementing the right tools and techniques and through the use of proper planning. […]

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Why Do Some People Think They Can’t Work Remotely?

These days, it is easier than ever to get work done far from an uncomfortable office chair, labelled stapler or communal kitchen. Thanks to new technologies like Virtual Reality, as well as less recent developments like the humble telephone, we can stay in touch and on the ball pretty much around the clock, from anywhere in the world. And yet, a lot of people continue to face the daily slog into work every single weekday morning. In fact, according to the Office of National Statistics, the amount of people who commute into an office every day comprises a huge majority of the country’s professionals, with the figure coming in at […]

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Planning the perfect conference call

Conference calls are becoming a far more common occurrence for businesses today, with many executive members of staff taking part in at least one call a day. These calls can prove difficult for assistants to organise – participants are in different locations and people can accidentally dial a different number or forget the pin for the call. However arranging conference calls need not be a stressful experience, below are a few tips on how organisation can ensure the meeting runs smoothly. Schedule the call Before organising a conference call, it is vital that the date and time of it is suitable for everyone participating. It is important to get to grips […]

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Cloud contact centres

Cloud contact centres allow you to save time and money on finding the people and technology required for a call centre. Instead, your contact centre is cloud-based, meaning that people from anywhere in the world can be answering your calls at any given time, without them having to be in your office. Instead of building up your own contact centre, you can focus on your core business. They are certainly something worth considering, offering significant savings, stream-lined technology, and convenient scalability without you having to invest any money up front. You’ll be saved the need to buy, maintain, and upgrade hardware for your call centres, and you only need to […]

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