Carmen James

When is it time to end a conference call?

We have all experienced meetings which drag on far too long. In fact, so much so that 73% of professionals have time to do other work in meetings according to Atlassian, a productivity software company. So how is it possible to know when it’s time to call it a day and hang up a conference

Would you be better suited to working remotely?

Over four million people in the U.K. are estimated to work solely from home. This increase is due to the way we work evolving, meaning going into an office every day isn’t necessarily beneficial for every job role. Though it may appear that it’s mainly the employees who are better off for working remotely, employers

How to avoid productivity-killer scenarios in meetings

Whether they are something we find enjoyable or not, meetings are an inevitable aspect of life in the business world. Thankfully, if meetings are run properly, we can come away from them feeling extremely positive and productive as they can help us collaborate as a team, save time and money and generate innovative ideas. Unfortunately

Planning the perfect conference call

Conference calls are becoming a far more common occurrence for businesses today, with many executive members of staff taking part in at least one call a day. These calls can prove difficult for assistants to organise – participants are in different locations and people can accidentally dial a different number or forget the pin for the

Cloud contact centres

Cloud contact centres allow you to save time and money on finding the people and technology required for a call centre. Instead, your contact centre is cloud-based, meaning that people from anywhere in the world can be answering your calls at any given time, without them having to be in your office. Instead of building

How screen sharing could improve your conference calls

Screen sharing can be an extremely powerful tool for businesses as it provides the option of hosting online meetings with clients or business associates remotely. This can not only save time for those involved but also significantly reduce travel costs, allowing companies to set up meetings at the push of a button with participants across

Benefits to businesses through the use of conference calls

Conference call services are fundamental telecommunications tools in the realm of business. Whether your company be huge and multi-national or a smaller business, the use of conference calling to contact clients or business partners eliminates hassle and enables you to carry out business procedures without the trouble of having to meet face to face. Below

How to set up a free conference call

By now, most people have heard of the wonders of free conference calling. Many questions have been rattling around, like how a conference call can really be free, how to find the ones that are free, whether a company can make money from offering free conference calls, who free conference calls are useful to (answer: everyone. Students,

Who is paying for your free conference calls?

A lot of people’s immediate reaction to being offered something for free is disbelieving skepticism. The assumption is that there must be a catch, a condition, a hidden cost. Sometimes, these sage cynics are right; a lot of conference call services claiming to be free do end up costing you money. Sometimes it’s in sign-up