Communication, both internal and external, is vital to the smooth running of any business. External communication with shareholders and customers creates awareness and helps increase market share for the company. Internal communication between the management and employees ensures that employees are aware of new developments in the business and helps foster loyalty. Conferencing services are widely used as an effective tool for internal support.
Teleconferencing allows more than two people to connect to a single phone call with the help of a conference bridge, which can be described as a server that can connect a number of phone lines to a single call. A teleconference solution is useful when a major part of the workforce in a business is working from home or when the business has a number of offices in various locations. It also helps inter-departmental coordination.
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