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5 ways conference calling can enhance your business

Admin 21st April 2015

With the ease and simplicity of conference calling on the rise, and its cost plummeting to non-existent levels, making the most out of conference calls has never been so important. Of all the free business tools on offer to you and your business, it is perhaps the most valuable. If you’ve yet to fully integrate teleconferences into your daily professional life, this list of five of the many, many ways that using conference calls can enhance your business should convince you.

INCREASE COMMUNICATION BETWEEN YOU AND YOUR CLIENTS

Scheduling a brief, regular conference call with important clients could be a brilliant way to improve not only your business’s relationship with them, but also its productivity, efficiency and customer services, as frequent feedback is the foundation of consistent improvement. You could arrange a monthly meeting, which can be written into all your calendars, along with the conference room number and PIN, and make sure you never unknowingly have dissatisfied or frustrated clients again.

IMPROVE EMPLOYEE’S PERFORMANCE

Similarly, weekly conference calls between a professional team could be the perfect way to ensure their morale and work ethic is kept up. This would create a perfect opportunity for people to voice their opinions, concerns and difficulties, as well as exchange advice. Even better, it wouldn’t require any crucial meeting spaces to be used up, or cut into people’s working hours (or extend them) as the call could be conducted from each employee’s respective home. In this way, you could be sure nobody was feeling left behind or confused, and the whole team is up to date on what is expected of them.

CREATE BETTER MEETING NOTES

Call recording is becoming commonplace on conference calls, and for good reason. If you record a telephone meeting, there is no need to scribble down what is said as quickly as you can, inevitably missing things, mishearing things and getting completely lost and left behind on the way. Instead, you can simply send out a file of the recording to anyone who might need it, and they can listen to this in their free time. It’s also much easier to transcribe the meeting from a recording, where you can pause and rewind, and send out a typed up summary of what was said. Moreover, call recording can be extremely useful in certain legal situations, providing irrefutable evidence of what has been said during the meeting.

PROVIDE YOU WITH A WIDER NET OF EMPLOYEES

By taking advantage of conference calling, you can much more easily hire remote staff, or people who only actually come into the office a few days a week. This means that if there is an applicant who has a skill set that would greatly benefit your business, but they live a hundred miles away, you may still be able to employ them by using very frequent conference calls to keep them up to date. That way, you don’t have to turn down excellent applicants for mere geographical reasons, or as a cause of their being disabled or having dependent family members.

REDUCE EXPENSES

Arranging a free conference call, which really can be free of charge, can help save a huge amount of money the would be spent on organising meetings. You would save your company the potential costs of renting out meeting spaces and paying for people’s travel to and from the venue. Moreover, you could save valuable time which could be spent working rather than commuting. This also means that you could have far more participants in the call than you may have been able to accommodate in the meeting space that you have available, again potentially bringing brilliant and innovative ideas that you may otherwise have been unable to hear.

Should you hold conference calls or a video calls?

Admin 12th March 2021

A lot of us often wonder about whether to choose conference calls or video calls. There are big benefits on both sides, and some shared across the two. After all, there’s no doubt that advancements in call technology have paved the way for new communication methods at work. They allow us to host keynote presentations from across the world, offering inclusivity to those with accessibility needs. Any type of group phone call also provides a sense of connection when teammates are working apart – something particularly valuable through COVID-related lockdowns and social distancing.

But while jumping on a video call has become a knee-jerk reaction for many, it’s not without its drawbacks. Video brings some complications that traditional conference calls simply don’t have. If you’re wondering whether to organise a conference call or video call, don’t forget that sometimes just picking up the phone is the better option.

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How to encourage conference call participation

Admin 2nd March 2021

With telecommuting become part and parcel of daily life, the need to encourage conference call participation is on all our radars. Whether you are a developer, manager, director or client, you will probably understand the challenges that conference call participation can pose. Meeting dynamics often solidify rather quickly, as extraverted participants take centre stage and readily express their opinions. Bolder characters may be excellent for producing new ideas. Unfortunately, though, it can cause participants who are more reserved to fade into the background. If you want to enhance your team’s productivity and unity, implementing some of the following solutions can work wonders. After all, we all want to learn how to have more effective conference calls.

Both the call’s leader and its participants can make a huge difference in encouraging conference call participation. Read on to discover some tips and tactics to improve your team’s conference call participation.

Business Conference Calls, Business Tips and Advice, Conference Call Tips, Remote Working

How do you make a conference call more fun?

Admin 11th February 2021

It’s Tuesday afternoon and you’re already four conference calls into the week. Of course, conference calls are important for so many businesses. But making conference calls more fun should be a bigger priority. Otherwise, they can become tedious and repetitive, and morale and productivity will drop.

Whether you’re working from home and need to catch up with colleagues, or you’re calling clients, these tips will help to make your next conference call more fun.

Conference Call Tips, Remote Working